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Titel
Logins either extremely slow or connection closes after about 20 seconds after entering password. Anti-virus scanner causing vasd slowness. -
Beschreibung
Logins either extremely slow or connection closes after about 20 seconds after entering password -
Ursache
This issue was being caused by 3rd party Anti-virus application.
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Lösung
RESOLUTION 1:
Symantec:
When we stop the antivirus program /etc/init.d/symcfgs stop, the issue went away. When we start them ( one command to stop, but 3 to start them ), the issue returns after running:
/etc/init.d/rtvscand startThe issue has been resolved by installing the 2 anti-virus packages as recommended by Symantec.
savap-x64-14.0.2415-0200.x86_64sav-14.0.2415-0200.i386
RESOLUTION 2:
Add exception for the QAS database file which are the QAS cache. They are located in /var/opt/quest directory and have a vdb extension.