RDP connection fails with the error CSSP Packet contains NTSTATUS error code; error

Chat now with support

RDP connection fails with the error CSSP Packet contains NTSTATUS error code; error_code='C000006D' (4340348)

Zurück

Feedback übermittelt

Konnten Sie mithilfe dieses Artikels ein Problem lösen?

Bewertung auswählen

Titel

RDP connection fails with the error CSSP Packet contains NTSTATUS error code; error_code='C000006D'
Beschreibung

A user is unable to login to a target Windows machine via RDP connection and the RDP logs show the following error:
rdp.error(4): (svc/d4GavS2WrK5zvr4wxhsWrX/RDP_Connection_Policy:6229/rdp): CSSP Packet contains NTSTATUS error code; error_code='C000006D'
rdp.error(2): (svc/d4GavS2WrK5zvr4wxhsWrX/RDP_Connection_Policy:6229/rdp): Failed to mangle CredSSP packet;
rdp.error(1): (svc/d4GavS2WrK5zvr4wxhsWrX/RDP_Connection_Policy:6229/rdp): Error parsing incoming data;
Ursache

Invalid username or password
Lösung

RESOLUTION:
- Verify the username and password is valid and not expired, locked or disabled.
- Make sure that an older password for the RDP profile isn't cached in the Windows Credential Manager.

Feedback übermittelt

Konnten Sie mithilfe dieses Artikels ein Problem lösen?

Bewertung auswählen

Empfohlener Inhalt

Produkt(e):: One Identity Safeguard for Privileged Sessions
6.7.2, 6.7.0, 6.0.7, 6.0.6, 6.6.1, 6.6.0, 6.5.0, 6.4.0, 6.3.0, 6.2.0, 6.1.0, 6.0.5, 6.0.4, 6.0.3, 6.0.2, 6.0.1, 6.0.x LTS

RDP connection fails with the error CSSP Packet contains NTSTATUS error code; error_code='C000006D' (4340348)