The Password Manager service is running, but the PMAdmin, PMHelpDesk and PMSelfService sites all fail to connect to the service.
Verbose logging from the sites show the following error:
2025-07-31 18:11:32:086 E [6344:23] QPM.UI.Common.MVC.dll CommonController.OnExceptionInternal() >> System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
Server stack trace:
at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
The Password Manager Service logs show the following error:
2025-07-31 18:14:10:341 E [14480:26] AuditingService.dll ServiceSyncTask.OnFail() >> Error occured during synchronization of index with added records from storage of product 02c5f92c-c8b7-4ac6-9cd8-9cc5d86e6c30..
Exception: System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'DataWriter'.
at EAF.Core.Utils.Disposing.RefDisposable.EnsureOperable(RefDisposable obj)
at EAF.Core.Index.IndexWriter.AddDocument(Document doc)
at EAF.Core.Internals.Index.ObjectWriterWrapper`2.Add(R record)
at EAF.Core.Index.Sync.Tasks.SyncTask.RunCore()
at EAF.Core.Index.Sync.Tasks.SyncTaskBase.Run()
Temporary files in the EAF directory have become corrupted or malformed.
On the Password Manager host:
© 2025 One Identity LLC. ALL RIGHTS RESERVED. Nutzungsbedingungen Datenschutz Cookie Preference Center