Error: "Access control update failed. Cannot resolve access control group <Group Name>. Err (4269296)

Users can not authenticate using their Active Directory ID on one system. The following error message is present in the messages log:

There are two possible causes for this error:

1. The group included in the users.allow file cannot be found.

2. This machine has not been configured to use the VAS pam libraries. This can be confirmed by looking at the /etc/pam.conf file or the contents of the /etc/pam.d/ files and seeing that there are no lines using the pam_vas3 libraries.

1. If the group included in users.allow cannot be found then check the group in Active Directory and make sure
   i. The group exists
   ii. It is a Security Group not a Distribution Group
   iii. The "Group name (pre-Windows 2000)" name matches the group name

2. If the machine has not been configured to use the VAS pam libraries then run the following command as root on the server to configure your pam.conf to use VAS:
   
   /opt/quest/bin/vastool configure pam
   

   The AD users should be able to login now.

Note that there is a defect in VAS versions 3.5.2.48 to 3.5.2.59 where the "vastool configure pam" command does not work correctly in all cases (Defect ID# 22212). In that case it is recommended to upgrade to a more recent version