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Titel
Salesforce connection error: "Error loading system objects of class User(all) (User_Master)." -
Beschreibung
When attempting to connect to Salesforce using Starling, the connection fails and the following error is seen:
"Error loading system objects of class User(all) (User_Master)."
When expanding the error, the following explanation is provided:
"If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference your WSDL or describe the call for the appropriate names."
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Ursache
The system user being used in the connection does not have the necessary permission to access all the columns in the Salesforce instance. -
Lösung
Ensure that the system account being used has permission on every column that the connection is using. Note that a Salesforce system administrator account does not necessarily have these permissions automatically and they may need to be added.