Defender 5.11 - Token User Guide

VIP credential

Your system administrator may provide you with a VIP credential that allows you to authenticate and get access to resources protected with Defender. Before you start using the VIP credential for authentication, you need to register it. You can have your system administrator register the VIP credential for you or you can self-register the VIP credential on a Web site known as the Defender Self-Service Portal.

Contact your system administrator to learn if you can use the Defender Self-Service Portal to register your VIP credential and to obtain the address (URL) of the portal Web site.

Registering VIP credential

To self-register your VIP credential

1. In your Web browser, open the Defender Self-Service Portal Web site.
2. Sign in to the Defender Self-Service Portal.
3. Click the Request a software token option.
4. Click to select the VIP credential option, and then click Next.
5. Follow the on-screen instructions to register your VIP credential.

Software token

Your system administrator may configure a special Web site called the Defender Self-Service Portal. You can use the Defender Self-Service Portal to download and activate a software token with which you can then authenticate and get access to resources protected with Defender.

Contact your system administrator to learn if you can use the Defender Self-Service Portal to download and activate software tokens and to obtain the address (URL) of the portal Web site.

Downloading and activating a software token

To download and activate a software token

1. In your Web browser, open the Defender Self-Service Portal Web site.
2. Sign in to the Defender Self-Service Portal.
3. Click the Request a software token option.
4. Follow the on-screen instructions to download and activate the software token you want.