In certain circumstances, situations can occur in the system that require processing by One Identity Manager Service and processing of tasks by the DBQueue Processor to be stopped. For example, changes in One Identity Manager can sometimes cause the system to become overloaded by making mass entries in the job queue or the DBQueue.

To analyze this situation and to take the necessary steps to solve the problem where necessary, in the Job Queue Info program, you can stop the system and restart it once the problem has been fixed.

To temporarily halt process handling of a single Job server

1. In the Job Queue Info program, select the View | Server state menu item.

2. On the Job server tab, select the Job server and select the Stop processing context menu item.

   NOTE: After solving the problem, you can use the Start processing context menu item to restart processing.

To stop processing entirely

1. In the Job Queue Info, select Help | Emergency stop.
2. To stop DBQueue processing, click the DBQueue Processor button.

   From this point on no new calculations are carried out in the database.

   NOTE: After the problem is eliminated, you can click the button to restart DBQueue Processor.

3. Click the One Identity Manager Service button to stop collection of process steps for every One Identity Manager Service.

   Process steps that have already been collected are still processed but no new process step are sent to the services.

   NOTE: After the problem is eliminated, you can click the button to restart the running of services.

The following icons are displayed in the status bar of all administration tools to inform the user that DBQueue Processor processing and services have been stopped.

Table 7: Special icon in the status bar for system stop

Icon	Meaning
	The DBQueue Processor has been stopped.
	The server services have been stopped.