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Identity Manager On Demand Hosted - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation policies Sample attestation Custom mail templates for notifications Suspending attestation
Approval processes for attestation cases
Approval policies for attestations Approval workflow for attestations Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Attestation by peer group analysis Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Mitigating controls Setting up attestation in a separate database Configuration parameters for attestation

Copying an approval procedure

You can copy default approval procedures in order to customize them.

To copy an approval procedure

  1. In the Manager, select the Attestation > Basic configuration data > Approval procedures category.

  2. Select an approval procedure in the result list. Select the Change main data task.

  3. Select the Create copy task.

  4. Confirm the security prompt with Yes.

  5. Enter the short name for the copy.

    The short name for an approval procedure consists of a maximum of two characters.

  6. Click OK to start copying.

    - OR -

    Click Cancel to cancel copying.

Deleting approval procedures

To delete an approval procedure

  1. Remove all assignments to approval steps.

    1. On the approval procedure overview form, check which approval steps are assigned to the approval procedure.

    2. Switch to the approval workflow and assign another approval procedure to the approval step.

  2. In the Manager, select the Attestation > Basic configuration data > Approval procedures category.

  3. Select an approval procedure from the result list.

  4. Click .

  5. Confirm the security prompt with Yes.
Related topics

Determining the responsible attestors

The DBQueue Processor calculates which employee is authorized as an approver and in which approval level. Once an attestation is triggered, the attestors are determined for every approval step of the workflow to be processed. Changes to responsibilities may lead to an employee no longer being authorized as an approver for an attestation that is not yet finally approved. In this case, the attestors must be recalculated. The following changes can trigger recalculation of pending attestations:

  • Approval policy, workflow, step, or procedure changes.

  • An authorized approver loses their responsibility in One Identity Manager, for example, if a change is made to the department manager, attestation policy approver, or target system manager.

  • An employee obtains responsibilities in One Identity Manager and therefore is authorized as an approver, for example as the manager of the employee to be attested.

  • An employee authorized as an approver is deactivated.

Once an employee's responsibilities have changed in One Identity Manager, a task for recalculating the attestors is queued in the DBQueue. All approval steps of the pending attestation cases are also recalculated by default. Approval steps that have already been approved remain approved, even if their attestor has changed. Recalculating attestors may take a long time depending on the configuration of the system environment and the amount of data to be processed. To optimize this processing time, you can specify the approval steps for which the attestors are to be recalculated.

To configure recalculation of the attestors

  • In the Designer, set the QER | Attestation | ReducedApproverCalculation configuration parameter and select one of the following options as the value.

    Table 30: Options for recalculating attestors
    Option Description

    No

    All approval steps are recalculated. This behavior also applies if the configuration parameter is not set.

    Advantage: All valid attestors are displayed in the approval process. The rest of the approval sequence is transparent.

    Disadvantage: Recalculating attestors may take a long time.

    CurrentLevel

    Only the attestors for the approval level that is currently to be edited are recalculated. Once an approval level has been approved, the attestors are determined for the next approval level.

    Advantage: The number of approval levels to calculate is lower. Calculating the attestors may be faster.

    TIP: Use this option if performance problems occur in your environment in connection with the recalculation of attestors.

    Disadvantage: The originally calculated attestors are still displayed in the approval sequence for each subsequent approval step, even though they may no longer have approval authorization. The rest of the approval sequence is not correctly represented.

    NoRecalc

    No recalculation of attestors. The previous attestors remain authorized to approve the current approval level. Once an approval level has been approved, the attestors are determined for the next approval level.

    Advantage: The number of approval levels to calculate is lower. Calculating the attestors may be faster.

    TIP: Use this option if performance problems occur in your environment in connection with the recalculation of attestors, even though the CurrentLevel option is used.

    Disadvantage: The originally calculated attestors are still displayed in the approval sequence for each subsequent approval step, even though they may no longer have approval authorization. The rest of the approval sequence is not correctly represented. Employees that are no longer authorized can approve the current approval level.

    In the worst-case scenario, the only attestors originally calculated here now have no access to One Identity Manager, for example, because they have left the company. The approval level cannot be approved.

    To see approval steps of this type through

    • Define a timeout and timeout behavior when you set up the approval workflows on the approval steps.

      - OR -

    • When setting up the attestation, assign members to the chief approval team. These members can access pending attestation cases at any time.

Detailed information about this topic
Related topics

Setting up multi-factor authentication for attestation

You can set up additional authentication for particularly security critical attestations, which requires every attestor to enter a security code for attesting. Define which attestation policies require this authentication in your attestation policies.

Use One Identity Manager One Identity Starling Two-Factor Authentication for multi-factor authentication. The authentication information required is defined in the subparameters under the QER | Person | Starling or the QER | Person | Defender configuration parameter. For detailed information about setting up multi-factor authentication, see the One Identity Manager Authorization and Authentication Guide.

To be able to use multi-factor authentication

  1. Set up multi-factor authentication as described in the One Identity Manager Authorization and Authentication Guide.

  2. In the Manager, select the attestation policies for which the multi-factor authentication will be used.

  3. Enable the Approval by multi-factor authentication option.

    Multi-factor authentication cannot be used for default attestation policies.

Once the Approval by multi-factor authentication option is set on an attestation policy, a security code is requested in each approval step of the approval process. This means that every employee who is determined to be an attestor for this attestation policy, must have a Starling 2FA token.

IMPORTANT: An attestation cannot be sent by email if multi-factor authentication is configured for the attestation policy. Attestation emails for such attestations produce an error message.

For detailed information about multi-factor authentication, see the One Identity Manager Web Designer Web Portal User Guide.

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