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Identity Manager 9.0 LTS - Epic Healthcare System Release Notes

Resolved issues

The following is a list of issues addressed in this release.

Table 2: Resolved issues
Resolved Issue Issue ID

Unable to delete EPCUser account when there are associated child records such as ExternalID, IdentityID

292835

EPCUser single object synchronization does not synchronize user demographics

293633

EPCUserIdentityID delete event process chain not required since target Epic system does not support removal of Identity IDs

293653

EMPTemplate assignment to the Epic EMP User fails, when a new row is inserted via security Matrix

261176

EMPTemplate and SubTemplate Category Drop Down option is not enabled

260894

EPCUser table missing read permission for users, not allowing users to view the EPIC account.

259867

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 3: Known issues
Known Issue Issue ID

F1 help does not load when you click the Overview form for the first time.

Workaround: Click any of the master data forms before you open F1 help for Overview form.

 256688

System Requirements

Ensure that your system meets the following minimum hardware and system requirements before installing One Identity Manager. For more detailed information about system prerequisites, see the One Identity Manager Installation Guide.

NOTE: When setting up a virtual environment, carefully consider the configuration aspects such as CPU, memory availability, I/O subsystem, and network infrastructure to ensure the virtual layer has the necessary resources available. Please consult One Identity's Product Support Policies for more information on environment virtualization.

Every One Identity Manager installation can be virtualized. Ensure that performance and resources are available to the respective One Identity Manager component according to system requirements. Ideally, resource assignments for the database server are fixed. Virtualization of a One Identity Manager installation should only be attempted by experts with strong knowledge of virtualization techniques.

Minimum requirements for the database server

A server must meet the following system requirements for installation of a One Identity Manager database. Depending on the number of One Identity Manager modules and the accounts managed in One Identity Manager, the requirements for working memory, hard disk storage, and processors may be significantly greater than the minimum requirements.

Table 4: Database Server Minimum requirements
Requirement Details
Processor

8 physical cores with 2.5 GHz+ frequency (non-production)

16 physical cores with 2.5 GHz+ frequency (production)

NOTE: 16 physical cores are recommended on the grounds of performance.

Memory

16 GB+ RAM (non-production)

64 GB+ RAM (production)

Hard drive storage 100 GB
Operating system

Windows operating systems

  • Note the requirements from Microsoft for the installed SQL Server version.

UNIX and Linux operating systems

  • Note the minimum requirements given by the operating system manufacturer for SQL Server databases.

Software

SQL Server

  • SQL Server 2019 Standard Edition (64-bit) with the current cumulative update

    NOTE: The cumulative update 2 for SQL Server 2019 is not supported.

    NOTE: For performance reasons, the use of SQL Server Enterprise Edition is recommended for live systems.

    • Compatibility level for databases: SQL Server 2017 (140)

    • Default sort schema: case-insensitive, SQL_Latin1_General_CP1_CI_AS (Recommended)

    • SQL Server Management Studio (recommended)

NOTE: The minimum requirements listed above are considered to be for general use. With each custom One Identity Manager deployment these values may need to be increased to provide ideal performance. To determine production hardware requirements, it is strongly recommended to consult a qualified One Identity Partner or the One Identity Professional Services team. Failure to do so may result in poor database performance.

For additional hardware recommendations, read the KB article https://sup-port.oneidentity.com/identity-manager/kb/290330/how-to-configure-settings-as-per-the-system-information-overview, which outlines the System Information Overview available within One Identity Manager.

NOTE:In virtual environments, you must ensure that the VM host provides performance and resources to the database server according to system requirements. Ideally, resource assignments for the database server are fixed. Furthermore, optimal I/O performance must be provided, in particular for the database server. For more information about virtual environments, see Product Support Policies.

Minimum requirements for the service server

The following system prerequisites must be fulfilled to install the One Identity Manager Service on a server.

Table 5: Service Server Minimum requirements
Requirement Details
Processor

8 physical cores with 2.5 GHz+

Memory 16 GB RAM
Free disk space 40 GB
Operating system

Windows operating systems

Following versions are supported:

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

Linux operating systems

  • Linux operation system (64 bit) supported by the Mono project or Docker images provided by the Mono project.
Additional Software

Windows operating systems

  • Microsoft .NET Framework version 4.7.2 or later

    NOTE:Take the target system manufacturer's recommendations for connecting the target system into account.

Linux operating systems

  • Mono 5.14 or later

Minimum requirements for clients

Table 6: Client Minimum requirements
Requirement Details
Processor

4 physical cores with 2.5 GHz

Memory 4 GB+ RAM
Free disk space 1 GB
Operating system

Windows operating systems

  • Windows 11 (x64)

  • Windows 10 (32 bit or 64 bit) version 1511 or later

  • Windows 8.1 (32 bit or 64 bit) with the current service pack

Additional Software

Windows operating systems

  • Microsoft .NET Framework version 4.8 or later

  • Microsoft Edge WebView2

Supported browsers

  • Firefox (release channel)

  • Chrome (release channel)

  • Microsoft Edge (release channel)

Minimum requirements for the Web Server

The following system prerequisites must be fulfilled to install web applications on a web server.

Table 7: Web Server Minimum requirements
Requirement Details
Processor

4 physical cores 1.65 GHz+

Memory 4 GB RAM
Free disk space 40 GB
Operating system

Windows operating systems

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016
  • Windows Server 2012 R2

  • Windows Server 2012

Linux operating systems

  • Linux operation system (64 bit) supported by the Mono project or Docker images provided by the Mono project. Please note the operating system manufacturer's minimum requirements for Apache HTTP Server.
Additional Software

Windows operating systems

  • Microsoft .NET Framework version 4.7.2 or later

  • Microsoft Internet Information Service 10 or 8.5 or 8 or 7.5 or 7 with ASP.NET 4.7.2 and Role Services:

    • Web Server > Common HTTP Features > Static Content

    • Web Server > Common HTTP Features > Default Document

    • Web Server > Application Development > ASP.NET

    • Web Server > Application Development > .NET Extensibility

    • Web Server > Application Development > ISAPI Extensions

    • Web Server > Application Development > ISAPI Filters

    • Web Server > Security > Basic Authentication

    • Web Server > Security > Windows Authentication

    • Web Server > Performance > Static Content Compression

    • Web Server > Performance > Dynamic Content Compression

Linux operating systems

  • NTP Client
  • Mono 5.14 or later

  • Apache HTTP Server 2.0 or 2.2 with following modules:

    • mod_mono

    • rewrite

    • ssl (optional)

Minimum requirements for the Application Server

The following system prerequisites must be fulfilled for installation of the application server.

Table 8: Application Server Minimum requirements
Requirement Details
Processor

8 physical cores with 2.5 GHz+

Memory 8 GB RAM
Free disk space 40 GB
Operating system

Windows operating systems

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows Server 2012

Linux operating systems

  • Linux operation system (64 bit) supported by the Mono project or Docker images provided by the Mono project. Please note the operating system manufacturer's minimum requirements for Apache HTTP Server.
Additional Software

Windows operating systems

  • Microsoft .NET Framework version 4.8 or later

  • Microsoft Internet Information Service 10 or 8.5 or 8 or 7.5 or 7 with ASP.NET 4.8 and Role Services:

    • Web Server > Common HTTP Features > Static Content

    • Web Server > Common HTTP Features > Default Document

    • Web Server > Application Development > ASP.NET

    • Web Server > Application Development > .NET Extensibility

    • Web Server > Application Development > ISAPI Extensions

    • Web Server > Application Development > ISAPI Filters

    • Web Server > Security > Basic Authentication

    • Web Server > Security > Windows Authentication

    • Web Server > Performance > Static Content Compression

    • Web Server > Performance > Dynamic Content Compression

Linux operating systems

  • NTP Client
  • Mono 5.14 or later

  • Apache HTTP Server 2.0 or 2.2 with following modules:

    • mod_mono

    • rewrite

    • ssl (optional)

Product licensing

Use of this software is governed by the Software Transaction Agreement found at www.oneidentity.com/legal/sta.aspx. This software does not require an activation or license key to operate.

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