To open the Requests – Identity page go to Responsibilities > My Responsibilities > Identities > select identity > Requests.
On the Requests - Identity page you can view all the requests an identity has requested itself or that have been requested for them (see Displaying my identity requests).
The following tables give you an overview of the various features and content on the Requests – Identity page.
Control |
Description |
---|---|
Advanced search |
The advanced search allows you to control which product requests are displayed:
Click Search to apply the filter criteria to the request history. Click Reset to reset the filter criteria to the default search. |
Column |
Description |
---|---|
Product |
Shows the name of the product that was requested. |
State |
Shows the current status of the product. The following status' are possible:
|
Request date |
Shows when the product was requested. TIP: If you only want to display products that were requested within a certain time period, click Filtering: Request date next to the column header and select the appropriate options. |
Recipient |
Shows for whom the product was requested. |
Shopping cart |
Shows you the request number of the total request with which the product was requested. |
TIP: You can show less data by using the column filters. For more information, see Filtering.
NOTE: On the following tabs, you can show other useful information about each product in the details pane. To do this, click the product in the list:
-
Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.
-
Workflow: Displays the life cycle chronologically as from the time of request.
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Compliance: Displays possible rule violations for this request.