In SPS versions 6.2 and later, you can export files from audit trails after RDP file transfer through clipboard.

In SPS versions 6.5 and later, you can export files from audit trails after RDP file transfer through disk redirection too.

NOTE: You can export files from audit trails that were recorded before the SPS versions described above, if the Clipboard or Disk redirect channel was recorded.

To export files from these audit trails, make sure that you have the appropriate version of the Safeguard Desktop Player installed.

For more information on the process in the Safeguard Desktop Player application, see Exporting files from an audit trail after RDP file transfer through clipboard or disk redirection in the Safeguard Desktop Player User Guide.

To configure SPS to enable extracting files from audit trails after RDP file transfer through clipboard or disk redirection

  1. Navigate to Traffic Controls > RDP > Connections and open an existing connection (or create and configure a new connection).
  2. Expand the connection tab, scroll down to the Channel policy drop-down list, and select a channel policy of your choice from the drop-down list options.
  3. Navigate to Traffic Controls > RDP > Channel Policies and open the channel policy that you selected from the Channel policy drop-down list under Traffic Controls > RDP > Connections.
  4. Ensure that the Clipboard or Redirect drop-down list option under Type and the Record audit trail checkbox are both selected.
  5. (Optional) Click to save your configuration.