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Identity Manager 8.1 - Web Portal User Guide

Getting started Requests Attestation Compliance Ownerships
My responsibilities Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Getting started

The standard Web Portal is part of an Internet application and is displayed via a web browser. The prerequisite for this is a correctly configured web server and a One Identity Manager database configured and populated with data. Using the standard Web Portal, you can request and cancel products, as well as renew limited requests. Authorized employees can approve requests and cancellations, perform attestations, view rule violations, and grant or deny exception approval. You can also change the main password and generate statistics.

Depending on your role and level of security, you can use the Web Portal to

  • Request access to resources

  • Track the progress of requests

  • Approve or deny requests made by your employees

  • Subscribe to reports

  • Manage rule violations

  • View reports and statistics on resources or roles assigned to you or your employees

NOTE: You can configure and extend the standard Web Portal with the Web Designer.

The standard Web Portal has unrestricted functions if the following requirements are met.

Table 1: Supports browser for the desktop and mobile web portal view.






Windows Phone (SF)

Internet Explorer

Version 11 or later




Current version


(Release Channel)



Current version



(Release Channel)



Current version




Current version

Current version



Microsoft Edge

(Release Channel)




(Release Channel)

NOTE: Enable JavaScript in your browser to allow full usage of Web Portal.

NOTE: If you have an older version or if you use a browser that is not listed here, the usability of the system may be limited.

NOTE: Use the Web Installer program to set up Internet Information Services and to publish the One Identity Manager standard Web Portal. You can find instruction for this program in the One Identity Manager Installation Guide.

Table 2: Additional system requirements for using an Oracle database

Additional software

  • Windows operating systems
  • Oracle Client Tools

    This version must correspond to at least the version of the database used. Note recommendations from Oracle with respect to the Client Tools you want to implement.

    In a 64-bit system the Oracle clients are required in 64-bit and 32-bit versions.

Note: The Web Designer supports the use of Oracle client tools only under Windows operating systems.

Note: If a direct connection is possible to the Oracle database by TCP/IP, the Oracle client is not necessary. The Oracle connector integrated in Web Designerestablishes the database connection.

Note: If you are using Oracle Real Application Clusters or different Oracle database configurations, which require either

  • in the client-side tnsnames.ora for a "net_service_name" the specification of multiple "ADDRESS" entries


  • additional entries in the client-side sqlnet.ora,

the Oracle database must be accessed via the Oracle client.

A minimum screen resolution of 1280x1024 pixels is recommended with at least 16-bit color in order to optimize the user interface graphics. A display size of at least 9.7 inches is recommended for mobile displays, for example, when using a tablet.

Detailed information about this topic

Logging on and off

You must be logged onto the system to be able to work with the Web Portal. In order to login, you must know the URL of the Web Portal in your organization. Ask your system administrator for this information.


TIP: If you do not yet have an account, contact your manager.

Note: If you have forgotten your password and your account cannot be unlocked with the question-answer function, you can ask your manager for a passcode.

Detailed information about this topic

First login

If you do not already have a user account, you will have to create a new one.

To log onto the system for the first time

  1. In the address line of your web browser, enter the Web address (URL) of the Web Portal to open the login page for the Web Portal.

    TIP: By default, the URL is http://<server name>/application name/, where <server name> is the name of the server on which the Web Portal is installed.

  2. Click Create new user account on the login page.

  3. On the Register a new user view, complete at least the Last name and First name mandatory fields and enter your e-mail address.

  4. In the field next to Security code, enter the code displayed.

    TIP: If you cannot clearly identify the code displayed, click on Generate a different code to display a new code.

  5. Click Save.

    When the responsible manager has approved your account, you will receive an e-mail containing a link.

  6. Open the confirmation email and click on the link.

  7. On the confirmation page, click on Confirm e-mail address.

  8. Define your password and your password questions.

  9. You can then with log in using this information.

Related Topics

Log in

The Web Portal is opened in a Web browser.

To connect to the Web Portal via a web browser

  1. In the address line of your web browser, enter the web address (URL) of the Web Portal.

    TIP: By default, the URL is http://<server name>/application name/, where <server name> is the name of the server on which the Web Portal is installed.

  2. Enter your full user name in the Login name field on the Web Portal's login page.

  3. Enter your personal password in Password.

  4. Click Log in.

    TIP: If you have forgotten your password, click on Forgot your password? Click here.

    Afterward, you are either forwarded to the One Identity Password Manager's self-help page or prompted to ask for a passcode from your manager. For more information on this topic, see Change password.

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