This module provides integration of Identity Manager with IT Service Management solution, ServiceNow. Identity Manager’s IT Shop services can be requested from self-service portal in ServiceNow.
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- One Identity Manager Employees with ServiceNow account, can request IT Shop service items from ServiceNow self-service portal.
- Manager approval of service item request can be configured in ServiceNow.
- SOD compliance check can be configured in the Service Item request work flow in ServiceNow.
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