The display name for the requested product is not displayed in requests if the product exists on more than one shelf (4320760)

If no value for 'UID_ITShopOrg' is defined in table ShoppingCartItem (this happens when the product is on several shelves and is by design), PersonWantsOrg.DisplayOrg remains empty after submitting the shopping cart.  In this special situation the template for ShoppingCartItem.DisplayOrg cannot calculate anything:

If $UID_ITShopOrg$ <> "" Then
    Value = $FK(UID_ITShopOrg).Ident_Org$
End If

This is a product defect (32969).

WORKAROUND

In Designer, from the "Value calculation" tab, change the Template value for ShoppingCartItem.DisplayOrg to:

If $UID_AccProduct$ <> "" Then
    Value = VID_Left ($FK(UID_AccProduct).Ident_AccProduct$, 128)
End If

Commit the change to database, then compile.

STATUS

This will be fixed in a future release of the product. If you require this immediately corrected, please contact Support for a hotfix referencing the defect ID 32969.