Exchange SendRichMail Job fails with error: "The remote certificate is invalid according to the validation procedure" (4342815)

Exchange SendRichMail Job fails with error: "The remote certificate is invalid according to the validation procedure"

The Exchange team has updated the certificate on the web service URL, and following this Identity Manager (1IM) jobs (SendRichMail) started failing:

"System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure."

As the TLS version was upgraded with a new certificate change on Exchange side, this is causing connectivity issues with 1IM.

When a proxy certificate is placed in between the 1IM server and Exchange, the job starts working.

How do we upgrade TLS configuration in 1IM to resolve this issue?

WORKAROUND

None

STATUS

A hotfix is available from Support.  Please reference defect ID 29512.

29512