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Título
Network Troubleshooting For One Identity Safeguard for Privileged Sessions (SPS) -
Descripción
How To Perform Network Connection Tests And Review Log Files in One Identity Safeguard for Privileged Sessions (SPS) -
Resolución
The Basic Settings > Troubleshooting menu provides a number of diagnostic commands to resolve networking issues. Logfiles of One Identity Safeguard for Privileged Sessions (SPS) can also be displayed here — for details, see Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) in the SPS Administration Guide.
The following commands are available:
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ping: Sends a simple message to the specified host to test network connectivity.
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traceroute: Sends a simple message from SPS to the specified host and displays all hosts on the path of the message. It is used to trace the path the message travels between the hosts.
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connect: Attempts to connect the specified host using the specified port. It is used to test the availability or status of an application on the target host.
To execute these commands:
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Navigate to Basic Settings > Troubleshooting.
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Enter the IP address or the hostname of the target host into the Hostname field of the respective command. For the Connect command, enter the target port into the TCP port field.
Use an IPv4 address.
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Click the respective action button to execute the command.
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Check the results in the pop-up window. Log files are displayed in a separate browser window.
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Información adicional
If you need to find the SPS appliance in the server room, you can use IPMI to control the front panel identify light. On One Identity Safeguard for Privileged Sessions N10000, navigate to Basic Settings > System > Hardware information > Blink identification lights and click On to blink the LEDs of hard disk trays on the front of the SPS
