Redirecting to the Password Manager Self-service site (4227149)

How to redirect your external URL to the Password Manager Self-service site default URL.

For example, you have a friendly URL with which you would like to direct your Password Manager registered users, such as http://passwordreset.domain.com or http://password rather than have the user type out the full path.

The default URL for the Password Manager Self-service site is http://servername/PMSelfService or http://servername/PMUser

WORKAROUND

There are different methods that exist for such a redirection. Such a scenario is outside the scope of One Identity Support. However, the easiest method to do this, using Internet Information Services (IIS), is to configure the redirection as follows:

1. In IIS click the root site (i.e. Default Web Site) and then double-click HTTP Redirect
2. On the Directory page, select the Redirect requests to this destination option.
3. In the text field enter the Self-Service site URL, such as http://SERVERNAME/PMSelfService or https://SERVERNAME/PMSelfService
4. You also have two options of where the client will be sent to. Choose the options appropriate for your requirements

NOTE: The redirect at the Default Web Site level will not redirect users who type in a path to another subsite (subdirectory) such as http://servername/PMAdmin.

As this is an IIS-specific process, we recommend referring to the IIS Help. Also, as every customer's environment is different, the above may or may not meet your specific needs. There are several online resources specific to website redirection and customization.

The following Microsoft articles further explain requirements and how-to instructions:

HTTP Redirects http://www.iis.net/configreference/system.webserver/httpredirect

Redirecting Web Sites in IIS 7: https://technet.microsoft.com/en-us/library/cc732930%28v=ws.10%29.aspx

For additional assistance please contact Microsoft for IIS support or your One Identity Account or Sales Manager for information on our Professional Services team who can assist.