Defender 5.9.3 - Administration Guide

Getting started Managing Defender objects in Active Directory Configuring security tokens Securing VPN access Securing Web sites Securing Windows-based computers Defender Management Portal (Web interface) Securing PAM-enabled services Delegating Defender roles, tasks, and functions Automating administrative tasks Administrative templates Integration with Active Roles Integration with Cloud Access Manager Appendices
Appendix A: Enabling diagnostic logging Appendix B: Troubleshooting common authentication issues Appendix C: Troubleshooting DIGIPASS token issues Appendix D: Defender classes and attributes in Active Directory Appendix E: Defender Event Log messages Appendix F: Defender Client SDK Appendix G: Defender Web Service API

General tab

General tab

This tab allows you to configure the Defender Security Policy. On this tab, you can use the following options:

  • Description  View or change the Defender Security Policy description.
  • Use  Select a primary authentication method for the Defender Security Policy. An authentication method determines the credentials that the user must enter when authenticating. For available authentication methods and their descriptions, see New Object - Defender Policy Wizard reference.

    Logon Attempts  Enter the number of times that the user can attempt to log on. If the number of unsuccessful logon attempts exceeds the specified limit, the violation count for the user’s account is incremented.

    Use Synchronous tokens as Event tokens  Select this check box to enable the use of the same DIGIPASS GO token response for logon to more that one system without generating a new response, provided that the logon process takes less than 36 seconds which is the validity period for a DIGIPASS GO token response.

  • Followed By  Select an additional authentication method for the Defender Security Policy. To disable the use of additional authentication method, select None.

    Logon Attempts  Enter the number of times that the user can attempt to log on. If the number of unsuccessful logon attempts exceeds the specified limit, the violation count for the user’s account is incremented.

    Use Synchronous tokens as Event tokens  Select this check box to enable the use of the same DIGIPASS GO token response for logon to more that one system without generating a new response, provided that the logon process takes less than 36 seconds which is the validity period for a DIGIPASS GO token response.

Account tab

Account tab

This tab allows you to configure the Defender Security Policy settings related to the lockout of user accounts. On this tab, you can use the following options:

  • Enable Account Lockout  Select this check box to enable the user’s Defender account lockout after the number of violations (unsuccessful logon attempts) specified in the Lockout after n violations option. Clear this check box to disable account lockout.
  • Lockout Windows account after indicated violations  Select this check box to lock out the user’s Windows account after the user has exceeded the specified number of unsuccessful logon attempts. This option requires the Windows account lockout option to be enabled in Domain Security Policy or Domain Controller Security Policy. If the Windows account is locked, the user is unable to logon to their Windows account locally or remotely via Defender.
  • Locked accounts must be unlocked by an administrator  Specifies that locked accounts can only be unlocked by an administrator. Use the Lockout duration option to set the lockout duration in minutes. The lockout duration period is counted from the moment of most recent logon attempt. That is, if the user attempts to logon while the account is still locked, the lockout duration is recalculated from the moment of that attempt. If you set the Lockout duration value to 0, the locked user accounts can only be unlocked by an administrator.
  • Automatically reset account after successful login  Resets the count of unsuccessful logon attempts to 0 after the user successfully logs on.

Expiry tab

Expiry tab

This tab allows you to configure expiry settings for Defender passwords and token PINs. These settings only apply if authentication requires a Defender password and/or a token protected with a PIN. On this tab, you can use the following options:

  • Enable Defender Password Expiry  Causes the Defender password to expire after the number of days specified in the Expire after option.
  • Enable PIN Expiry  Causes the token PIN to expire after the number of days specified in the Expire after option.
  • Allow authentication with expired Active Directory password  Enables the user to authenticate via Defender even if the user’s Active Directory password has expired. This option only has effect if the authentication method selected for the user is Active Directory password, Active Directory Password with Token or Token with Active Directory password.
  • Allow expired Active Directory password to be changed  Enables the user to change an expired Active Directory password. This setting can only be used if the method used by the user to communicate with Defender also supports the password change option.

Logon Hours tab

Logon Hours tab

This tab allows you to configure a time slot when authentication via Defender is permitted or denied to the user. Click and drag in the grid to select the time slot in which you want to permit or deny authentication via Defender.

On this tab, you can use the following options:

Logon permitted  Select this option to allow authentication via Defender in the selected time slot. The time slot during which authentication is allowed is marked in blue.

  • Logon denied  Select this option to deny authentication via Defender in the selected time slot. The time slot during which authentication is denied is marked in white.
  • Permit All  Click to permit authentication via Defender at all times.
  • Deny All  Click to deny authentication via Defender at all times.
  • Invert  Click to change the selected time slot from permit to deny or vice versa.
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