Defender 5.11 - Token User Guide

YubiKey token

The YubiKey token is a device that connects to the USB port on your computer. The computer identifies the YubiKey as a USB keyboard and for this reason you can use the YubiKey on any operating system without installing a driver.

To generate a one-time password (OTP), touch the metal button on your YubiKey. The OTP is automatically entered at the current cursor position.

Before you start using the YubiKey token for authentication, you need to register it. You can either have the system administrator register the token for you or you can register the token yourself.

Your system administrator may configure a special Web site called the Defender Self-Service Portal where you can register hardware tokens. Contact your system administrator to learn if you can use the Defender Self-Service Portal to register hardware tokens and to obtain the address (URL) of the portal Web site. For more information, see Registering a hardware token.

Registering YubiKey token

To self-register your YubiKey token

1. Insert the YubiKey token into a USB port on your computer.
2. In your Web browser, open the Defender Self-Service Portal page for registering your YubiKey token.

   To obtain the page address (URL), contact your system administrator.

3. If prompted, sign in to the Defender Self-Service Portal.

   The Enter YubiKey one-time password page opens.

4. Touch the metal button on your YubiKey token to insert the token serial number into the text box on the page.
5. Follow the on-screen instructions to complete the token registration.

Hardware Token

Your system administrator may provide you with a hardware token that allows you to authenticate and get access to resources protected with Defender. Before you start using the hardware token for authentication, you need to register it. You can either have the system administrator register the hardware token for you or you can register the token yourself.

Your system administrator may configure a special Web site called the Defender Self-Service Portal where you can register hardware tokens. Contact your system administrator to learn if you can use the Defender Self-Service Portal to register hardware tokens and to obtain the address (URL) of the portal Web site.

Registering a hardware token

To self-register a hardware token

1. In your Web browser, open the Defender Self-Service Portal Web site.
2. Sign in to the Defender Self-Service Portal.
3. Click the Register a hardware token option.
4. Follow the on-screen instructions to register your hardware token.