Deleting mail templates for attestation
To delete a mail template
-
In the Manager, select the Attestation | Basic configuration data | Mail templates category.
This shows all the mail templates that can be used for attestation cases in the result list.
- Select the template in the result list.
- Click
in the result list.
- Confirm the security prompt with Yes.
Custom notification processes
Set up customized processes to send more email notifications within an attestation case. You can use following events for generating processes.
Table 14: Events for the AttestationHelper object
DecisionRequired |
New attestation case created
Move to the next approval level |
Remind |
Reminder interval expired |
Table 15: Events for the AttestationCase object
Granted |
Approval granted for an approval step. |
Dismissed |
Approval denied for an approval step. |
OrderGranted |
Approval granted for an entire approval procedure. |
FinalDismissed |
Approval denied for an entire approval procedure. |
QueryToPerson |
Making a query |
AnswerFromPerson |
Answering a query |
RecallQuery |
Recalling a query |
Escalate |
Attestation case escalated. |
Aborted |
Attestation case aborted. |
Canceled |
Obsolete attestation case aborted. |
For detailed information about creating processes, see the One Identity Manager Configuration Guide.
Approval processes for attestation cases
All attestation procedures are subject to a defined approval process. During this approval process, authorized employees grant or deny approval for attestation objects. You can configure this approval process in various ways, and therefore customize it to meet your company policies.
You define approval policies and approval workflows for approval processes. Specify the approval workflows to apply to the attestation cases in the approval policies. Use approval workflows to find out, which employees in which order, can grant or deny attestation. An approval workflow can contain several approval levels and several approval steps. A special approval procedure is used to determine the attestors in each approval step.
Detailed information about this topic
Approval policies for attestations
One Identity Manager uses approval policies to determine the attestor for each attestation case.
To edit an approval policy
-
Select the Attestation | Basic configuration data | Approval policies category.
-
Select an approval policy in the result list and run the Change master data task.
- OR -
Click
in the result list.
-
Edit the approval policy master data.
- Save the changes.