Changing products for service items
NOTE: This task is only available if the QER | ITShop configuration parameter is set.
A product can be replaced by another product at a specified time. All employees who have requested this product are notified by an email telling them to request a replacement product.
To replace a product with another one
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In the Manager, select the Accounting > Service items category.
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Select the product's service item to replace in the result list.
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Select the Change product task.
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Enter the following data:
- Click OK.
Adding tags and assigning them to service items
NOTE: This task is only available if the QER | ITShop configuration parameter is set.
Use this task to assign tags to service items and to add new tags.
To add and assign a tag to a service item
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In the Manager, select the Accounting > Service items category.
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Select the service item in the result list.
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Select the Assign tag task.
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Select the Create tag task.
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Enter the tag and a description for it.
- Save the changes.
The new tag is shown on the assignment form.
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Double-click on the tag to assign it to the selected service item.
- Save the changes.
To assign a tag to a service item
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In the Manager, select the Accounting > Service items category.
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Select the service item in the result list.
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Select the Assign tag task.
In the Add assignments pane, assign the tag.
TIP: In the Remove assignments pane, you can remove tag assignments.
To remove an assignment
- Save the changes.
Assigning object-dependent references to service items
NOTE: This task is only available if the QER | ITShop configuration parameter is set.
Object dependent references can be assigned to service items. Use object-dependent references to configure your Web Portal with the Web Designer. All object-dependent references whose type references the AccProduct table can be assigned. For more information about this, see the One Identity Manager Web Designer Reference Guide.
To assign object-dependent references to a service item
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In the Manager, select the Accounting > Service items category.
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Select the service item in the result list.
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Select the Assign object-dependent references task.
In the Add assignments pane, assign object-dependent references.
TIP: In the Remove assignments pane, you can remove assigned object-dependent references.
To remove an assignment
- Save the changes.
Displaying the service items overview
To obtain an overview of a service item
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In the Manager, select the Accounting > Service items category.
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Select the service item in the result list.
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Select the Service item overview task.