In the Password Manager Administration Site, you can add or clone a new Management Policy.
To create a new Management Policy
Enter the name of the new Management Policy in the Name text box.
To clone an existing Management Policy
In the Password Manager Administration Site, click Add new Management policy.
Check Clone existing Management Policy.
Select a Management Policy to clone from the list of already existing Management Policies.
By default, the access to the Administration Site is granted only to the domain user from the AD, who is a member of the local Administrators group and to the PMAdminADLDS group which is created during Password Manager installation.
NOTE: The account that you specified as Application Pool Identity when installing Password Manager is automatically added to the PMAdminADLDS group.
IMPORTANT: Make sure to grant access to the Administration Site only to the most trustworthy people, since managing the Password Manager configuration may require dealing with user-sensitive information.
To configure access to the Self-Service Site, you need to configure a user scope for the Management Policy you want to use. The workflows and secret questions that you configure for the Management Policy will apply only to the user scope of this Management Policy. You can add connections to several AD LDS instances to a single user scope.
In Password Manager you can easily delegate administrative tasks to dedicated helpdesk operators. By configuring the helpdesk scope you select groups of helpdesk operators who will have access to the Helpdesk Site. The Helpdesk Site handles typical tasks performed by helpdesk operators, such as resetting passwords, unlocking user accounts, assigning temporary passcodes, and others.
Members of the helpdesk scope are allowed to access the Helpdesk Site and manage users from the user scope of the same Management Policy only.
You can also restrict groups of helpdesk operators from accessing the Helpdesk Site.
To configure a helpdesk scope, you need to add a connection to an AD LDS instance to the scope at first, and then specify groups that will be allowed or denied access to the Helpdesk Site.
To manage all connections from a single place, click General Settings > AD LDS Instance Connections on the Administration Site. For more information, view AD LDS Instance Connections.
To connect to AD LDS instance
Open the Administration Site by entering the Administration Site URL in the address bar of your browser. By default, the URL is http(s)://<ComputerName>/PMAdminADLDS, where <ComputerName> is the name of the computer on which Password Manager is installed.
On the Administration Site, select the Management Policy you want to configure and click the Helpdesk Scope link.
On the Helpdesk Scope page, click Connect to AD LDS instance.
If connections already exist, select a connection from the list. If you want to create a new connection, click Add new connection.
If you selected to create the new connection, in the Connect to AD LDS Instance dialog, configure the following options:
In Server name on which AD LDS instance is installed, type the name of the server to which you want to connect.
In Port number (LDAP or SSL), enter the port number that you specified when installing the AD LDS instance. If you select Use SSL, enter the SSL port number; otherwise, LDAP port number. It is recommended to use SSL in your production environment.
In Application directory partition, enter the name of the application directory partition from the AD LDS instance to which you want to connect.
In Application directory partition alias, type the alias for the application directory partition which will be used to address the partition on the Self-Service Site.
In the Access account section, select Password Manager Service account to have Password Manager access the AD LDS instance using the Password Manager Service account, otherwise, select The following Active Directory account or The following AD LDS account and enter the required user name and password.
For information on how to prepare the access account, see Configuring Permissions for Access Account.
Click Save.
To specify groups or OUs that are allowed to access the Helpdesk Site
On the Administration Site, select the Management Policy you want to configure and click the Helpdesk Scope link.
On the Helpdesk Scope page, select the connection for which you want to specify groups or OUs and click Edit.
Do the following:
To specify the groups, click Add under Groups allowed access to the Helpdesk Site.
To specify the OUs, click Add under Organizational Units allowed access to the Helpdesk Site.
Click Save.
To specify groups that are denied access to the Helpdesk Site
On the Administration Site, select the Management Policy you want to configure and click the Helpdesk Scope link.
On the Helpdesk Scope page, select the connection for which you want to specify groups or OUs and click Edit.
Do the following:
To specify the groups, click Add under Groups denied access to the Helpdesk Site.
To specify the OUs, click Add under Organizational Units denied access to the Helpdesk Site.
Click Save.
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