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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Adding outstanding objects to the target system

You can add outstanding objects back into the target system. This removes the Outstanding label from these objects.

Prerequisites:

  • The table containing the object can be published.

  • The target system connector has write access to the target system.

To add an outstanding object to the target system

  1. In the menu bar, click Synchronization > Outstanding Objects.

  2. On the Outstanding Objects page, in the Target system type drop-down, select the type of target system that you want to test for outstanding objects.

  3. (Optional) To filter which entries are displayed, perform one of the following actions:

    • To further restrict the entries displayed to a specific object type, select the appropriate type in the Object Type drop-down.

    • To only display objects that you can perform certain actions on, click (Filter) and in the Data Filter side panel, select the relevant check boxes and then click Apply filter.

  4. In the list, select the check box next to the object you want to add to the target system.

  5. Click Add to target system.

  6. In the Add Object dialog, confirm the prompt with Yes.

NOTE: By default, the selected objects are processed in parallel, which speeds up the action. If an error occurs during processing, the action is stopped and all changes are discarded.

To locate the error, disable bulk processing of the objects, which means the objects are processed sequentially. Failed objects are named in the error message. All changes that were made up until the error occurred are saved.

To disable bulk processing

  • Uncheck the Bulk processing check box.

Unresolved references

On the Unresolved references page, you can view unresolved references. User this function to quickly identify synchronization issues and to take any action as necessary.

If a reference object does not exist in the One Identity Manager database, the object reference cannot be resolved by synchronizing. Unresolvable object references are written to a data store. This ensures that the references remain intact and are not deleted by target system provisioning.

Example

An Active Directory group has an account manager, which owns a domain not in the current synchronization run. The account manager is not in the One Identity Manager database either.

Synchronization cannot assign an account manager. In order to retain the assignment, the object reference is saved with the account manager's distinguished name in the data store.

During each synchronization, One Identity Manager tries to clean up the data store. If referenced objects in the One Identity Manager database exist, the references can be resolved and the entries are deleted from the data store.

For more information, see the One Identity Manager Target System Synchronization Reference Guide.

To find out how to display the page, see Displaying unresolved references.

You can view the following information on the Unresolved references page.

Table 15: Unresolved references

Column

Description

Display name

Shows the name of the property whose value cannot be resolved.

Object

Shows the name of the object containing the reference that cannot be resolved.

Synchronization project

Shows the synchronization project in which the unresolved reference occurred.

system

Shows the system in which the unresolved reference appeared.

Data

Shows the value of the property that cannot be resolved.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic

Displaying unresolved references

You can display unresolved references at any time.

To display unresolved references

  • In the menu bar, click Synchronization > Unresolved references.

    This opens the Unresolved references page.

Related topics

Operation history

On the Operation History page, you can obtain an overview of changes made to objects in the system. You can display changes that certain users have made or only operations of a certain type.

To find out how to display the operation history, see Displaying operations history.

You can view the following information on the Operation History page.

Table 16: Operation history

Column

Description

Operation performed on

Shows when the operation was performed.

Type of operation

Shows you which type of operation was performed.

  • Insert: Inserted an object.

  • Update: Changed an object.

  • Delete: Deleted an object.

  • Assign: Added an assignment.

  • Remove: Removed an assignment.

Object type

Show the type of object involved in the operation.

Object name

Show the name of the object involved in the operation.

Process ID

Shows you the process ID used to perform the operation.

Operation performed by

Shows who performed the operation.

Detailed information about this topic
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