Security Analytics Engine 1.2 - User Guide

Configuring the retention settings

The number of days that audit events are retained in the database is configurable on the Audit Events page when logged in using an administrator or Fallback account.

To set the number of days to retain audit events in the database

1. From the left pane, click Reports to open the Reports page.
2. From the Reports page, click Auditing to open the Auditing page.
3. Click the Settings button () in the upper right corner of the screen.

4. The Audit Settings dialog appears. In the Retention Days field, enter the number of days to retain the audit events. Entering 0 retains all events indefinitely, otherwise there is a maximum of 1095 days. By default, this is set to 90 days.

   NOTE: Keep in mind that the longer the amount of time, the more space these events will require in the database.

5. Click the Save button to save the changes.

6. A confirmation dialog appears. Click the Save button.

   A loading screen is displayed while the changes are made. Once the loading screen closes, the changes are in effect and all auditing information currently stored in the database which did NOT fit within the new range will be deleted.

7. Refresh the page to update the audit events table.

   NOTE: It may take additional time for the audit events table to reflect the changes to the database.

Displaying details for an individual audit event

The following procedure explains how to view a detailed explanation of the conditions that were evaluated during an audit event.

To display details for an individual audit event

1. From the left pane, click Reports to open the Reports page.

2. From the Reports page, click Auditing to open the Auditing page. By default, the audit events for the current day are displayed.

   The following types of audit events appear:

   • Risk score events - This type of event displays the risk score information for the audit event. This event precedes its associated authentication event. See Step 3 for information on displaying details for this type of event.
   • Authentication events - This type of event displays whether authentication was successful. This event will appear after its associated risk score event, except in cases where there was no risk score event generated since a user failed to use valid credentials. See Step 7 for information on displaying details for this type of event.

3. Click a risk score event to open a panel displaying the details about the event (see Filtering the audit events for information on locating a specific event and/or an event from a previous date). By default, this panel displays the conditions and any associated modifiers which were triggered during the access attempt. The score listed to the right of the condition name is the score assigned to the triggered condition with any triggered modifiers also taken into account. Use the expand properties button (right arrow) to the left of a condition name to view the modifiers that were triggered marked with an icon depicting their effect on the condition score ( for increased, for decreased, and for no effect).

   Switching the Conditions filter to Show All displays all conditions and modifiers that were monitored during the access attempt regardless of whether they returned true or false.

4. Clicking a condition or modifier from the list populates the right-hand side of the panel with a brief explanation of why the condition score occurred. Hovering over the icon displays information regarding the condition parameters.
5. From this right-hand section, select any of the items to display additional information regarding why the score occurred.
6. To close the panel, reselect the highlighted risk score event.
7. Click an authentication event to open a panel displaying information regarding the authentication (see Filtering the audit events for information on locating a specific event and/or an event from a previous date).
8. Click the Show Policy Evaluation button to view the risk policy information. This displays information about the risk score associated with the authentication event.
9. To close the panel, reselect the highlighted authentication event.

Downloading audit events information

The following procedure explains how to download a summary of the audit events information.

To download audit events information

1. (Optional) Use the From, To, and Application(s) filtering options to download audit events from a particular time period. No other filtering options are available.
2. Once the audit events table is displaying the desired events, in the bottom left of the Auditing page click the button.
3. Click the link of your desired file type (Csv, Excel, Word or Pdf) to download the audit events report. Follow any further instructions that may appear as a result of your selection and environment.

Adding and managing overrides on the Auditing page

From the Auditing page, you can create overrides for users that are receiving high risk scores. For example, if a user is on a business trip they might be triggering conditions due to their change in location, time of access and as a result their risk score would increase. And if their risk score is too high or they are unable to provide secondary authentication, an override can be created for the user which means the Security Analytics Engine returns a risk score of zero for the user. To avoid allowing a malicious user access to applications, only create an override when you are positive the user is legitimate.

See the following sections for more information:

• Adding a policy override
• Editing a policy override on the Auditing page
• Deleting a policy override on the Auditing page