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One Identity Safeguard for Privileged Sessions 7.4.x - Safeguard Desktop Player User Guide

Summary of changes Features and limitations Installing Safeguard Desktop Player First steps Validating audit trails Replaying audit trails Replaying encrypted audit trails Replaying encrypted audit trails from the command line Replaying audit files in follow mode Searching in the content of the current audit file Search query examples Exporting the audit trail as video Exporting the sound from an audit trail Exporting zat and zatx files Sharing an encrypted audit trail Replaying X11 sessions Exporting transferred files from SCP, SFTP, HTTP, and RDP audit trails Exporting raw network traffic in PCAP format Exporting screen content text Troubleshooting the Safeguard Desktop Player Keyboard shortcuts

Replaying encrypted audit trails from the command line

This section describes how to replay an encrypted audit trail using the command line. Use this method if you want to import the private key only temporarily, or if you want to automate the process. To import the required certificates using the graphical interface of Safeguard Desktop Player, see Replaying encrypted audit trails.

Prerequisites
  • To replay encrypted audit trails, the private key of the certificate used to encrypt the audit trail must be available on the host running the Safeguard Desktop Player. On Microsoft Windows, the Safeguard Desktop Player can retrieve this certificate from Windows Certificate Store > Current User > Personal Certificate Store.

  • To validate digitally-signed audit trails, the respective certificates that issued the certificates used to sign the audit trail must be available and valid on the host running the Safeguard Desktop Player. (This is the certificate set at Policies > Audit policies > Enable signing on the SPS interface.) On Microsoft Windows, the Safeguard Desktop Player can validate this certificate from Windows Certificate Store > Local Computer > Trusted Root Certification Authorities.

    NOTE: In case of certificate chains, the whole chain must be imported in this Certificate Store.

  • To validate timestamped audit trails, the CA certificate of SPS must be available on the host running the Safeguard Desktop Player. (This is the CA certificate of SPS set at Basic Settings > Management > SSL Certificates > CA X.509 Certificate.) On Microsoft Windows, the Safeguard Desktop Player can retrieve this certificate from Windows Certificate Store > Local Computer > Trusted Root Certification Authorities.

The certificates and the private keys must be available in PEM format, other formats are not supported.

NOTE: On Microsoft Windows, you cannot import CA certificates from a shared drive. In this case, copy the certificate to a local folder and import it from there.

NOTE: Certificates are used as a container and delivery mechanism. For encryption and decryption, only the keys are used.

TIP: One Identity recommends using 2048-bit RSA keys (or stronger).

To replay an encrypted audit trail using the command line

Start a command prompt and navigate to the installation directory of Safeguard Desktop Player.

By default, the installation directories on the different operating systems are the following:

  • On Microsoft Windows platforms: C:\Documents and Settings\<username>\Software\Safeguard\Safeguard Desktop Player\

  • On Linux: ~/SafeguardDesktopPlayer

  • On MacOS: /Applications/Safeguard Desktop Player.app/Contents/Resources/

  1. (Optional) If the private key is password-protected, execute the following command:

    player --key <path\to\your\private-key.pem>:<password-to-the-private-key>

    For example, if the private key file is C:\temp\my-key.pem and its password is secret, the command is player --key C:\temp\my-key.pem:secret

    Otherwise, use the following command:

    player --key <path\to\your\private-key.pem>
  2. (Optional) If the audit trail is timestamped or signed, you must have the proper certificate to validate the audit trail. Include the path to the certificate in the command line when starting the Safeguard Desktop Player:

    player --cert <path\to\the\certificate.pem> --key <path\to\your\private-key.pem>:<password-to-the-private-key>
  3. Open the encrypted audit trail. Safeguard Desktop Player tries to decrypt it with the private key you provided. If decryption is successful, you can replay the audit trail. Alternatively, you can specify the audit trail to open from the command line, for example:

    player --cert <path\to\the\certificate.pem> --key <path\to\your\private-key.pem>:<password-to-the-private-key> <path\to\audit-trail.zat>

Replaying audit files in follow mode

This section describes how to follow active connections in semi-real time.

Prerequisites

To follow active connections, you must be allowed to authorize the sessions of the relevant connection policy. For more information on how you can configure that, see "Configuring four-eyes authorization" in the Administration Guide.

Every time you open an .srs file in Safeguard Desktop Player, you must authenticate yourself to SPS through Safeguard Desktop Player. To access SPS and follow active sessions, you must have:

  • A valid username and password.

  • The SSL certificate of your root Certificate Authority (CA).

On Microsoft Windows, Safeguard Desktop Player retrieves the SSL certificate from Windows Certificate Store > Local Computer > Trusted Root Certification Authorities.

On Linux or MacOS, import the SSL certificate to Safeguard Desktop Player as follows:

  1. In SPS, navigate to Basic Settings > Management > SSL certificates.

  2. Click the certificate in the CA X.509 certificate field.

  3. In the pop-up window that is displayed, click PEM. This downloads the the CA's X.509 certificate in PEM format.

    NOTE: The certificate must be in PEM format, other formats are not supported.

  4. In Safeguard Desktop Player, in the top-right, click . Select Key/Certificate import.

  5. Click , then select the certificate PEM file that you downloaded from SPS.

  6. Click Load. Safeguard Desktop Player displays the details of the certificate.

  7. Click Import.

To follow active connections in semi-real time

  1. On the SPS web interface, navigate to Search, select Active in Connections, and click next to the connection you want to monitor in semi-real time.

  2. In Safeguard Desktop Player, click OPEN, and select the audit trail to replay.

    NOTE: If you open a closed session from an srs file, you can start to replay its content and follow the session even if the file has not been fully downloaded and rendered.

    Safeguard Desktop Player displays the sessions stored in the audit trail file.

    1. Red blinking light

      When the red blinking light is displayed, it indicates an ongoing, active connection. When neither the LIVE label and icon nor the red blinking light are displayed, it indicates that the connection has ended.

    2. LIVE status indicator

      The indicator shows three different states:

      • When it is completely red, it indicates that the connection is active and there is some user interaction on the client-side.

      • When the LIVE label is red but the icon is half red, half black, it indicates that the connection is active but there is no user interaction on the client-side.

      • When neither the LIVE label and icon nor the red blinking light are displayed, it indicates that the connection has ended.

    3. File size

      It displays the size of the .zat file that is loaded. In the case of an active, live connection, the size continuously increases.

  3. To start replaying the audit file, click the thumbnail. Alternatively, click the icon next to the channel you want to replay.

  4. The replay window opens.

    1. Terminate

      Terminate the session that you are monitoring if you notice a user action that poses a security risk.

    2. LIVE status indicator

      The indicator shows two different states:

      • When the Safeguard logo is animated, it indicates that the connection is active and there is some user interaction on the client-side.

      • When the Safeguard logo is static, it indicates that the connection is active but there is no user interaction on the client-side.

    The color of the LIVE label indicates if the displayed frame is live (blue) or an earlier frame (gray). If you stopped the playback or rewound it, to return to the live streaming, click LIVE.

    TIP: If you are replaying terminal-based audit trails, for example, SSH or TELNET, you can change the font size of the displayed text by holding down the Ctrl key and scrolling your mouse wheel.

    When the session ends, a button is displayed. If you click this button, the player reverts to normal replay mode, and you can change the replay speed, and the seeker becomes available again.

    TIP: You can store the zat or zatx files of sessions to replay them later without having to download them and wait for them to be rendered. For more information, see section Exporting zat and zatx files.

Searching in the content of the current audit file

Safeguard Desktop Player allows you to search in the contents of the recorded audit trails, for example, in commands that the user executed in the session, or to find a specific text that was displayed on the screen.

You can also search in the contents of the audit trails for trails of graphical sessions created and indexed with SPS 6.0.

Prerequisites
  • Safeguard Desktop Player version 1.7.12 or newer.

  • An audit trail of a terminal session.

To search in the content of an audit file

  1. In the Safeguard Desktop Player application, click OPEN, and select the audit trail to replay. If the audit trail is encrypted, see Replaying encrypted audit trails.

    Safeguard Desktop Player displays the sessions stored in the audit trail file.

  2. Click SEARCH and enter your search keywords in the Search in content field.

    NOTE:Safeguard Desktop Player creates the index of the content when opening the file, and searching is disabled until creating the index is finished. Depending on the length of the audit trail, this can take several minutes.

    Safeguard Desktop Player displays the search results and highlights the periods of the audit trail when the search keywords were visible. For details on the search syntax, see Search query examples.

    Click to replay the audit trail. To search while replaying an audit trail, click the magnifying glass icon.

Search query examples

The following sections provide examples for different search queries.

For details on how to use more complex keyphrases that are not covered in this guide, see the Apache Lucene documentation.

Searching for exact matches

By default, One Identity Safeguard for Privileged Sessions (SPS) searches for keywords as whole words and returns only exact matches. Note that if your search keywords include special characters, you must escape them with a backslash (\) character. For details on special characters, see Searching for special characters. The following characters are special characters: + - & | ! ( ) { } [ ] ^ " ~ * ? : \ /

Example: Searching for exact matches
Search expression example
Matches example
Does not match

examples

example.com

query-by-example

exam

To search for a string that includes a backslash characters, for example, a Windows path, use two backslashes (\\).

Search expression C\:\\Windows
Matches

C:\Windows

Combining search keywords

You can use boolean operators – AND, OR, NOT, and + (required), – to combine search keywords. More complex search expressions can also be constructed with parentheses. If you enter multiple keywords,

Example: Combining keywords in search
Search expression keyword1 AND keyword2
Matches (returns hits that contain both keywords)
Search expression keyword1 OR keyword2
Matches (returns hits that contain at least one of the keywords)
Search expression keyword1 NOT keyword2
Matches (returns hits that contain the first phrase, but not the second)
Search expression +keyword1 keyword2
Matches (returns hits that contain keyword1, and may contain keyword2)

To search for expressions that can be interpreted as boolean operators (for example: AND), use the following format: "AND".

Example: Using parentheses in search

Use parentheses to create more complex search expressions:

Search expression (keyword1 OR keyword2) AND keyword3
Matches (returns hits that contain either keyword1 and keyword3, or keyword2 and keyword3)
Using wildcard searches

You can use the ? and * wildcards in your search expressions.

Example: Using wildcard ? in search

The ? (question mark) wildcard means exactly one arbitrary character. Note that it does not work for finding non-UTF-8 or multibyte characters. If you want to search for these characters, the expression ?? might work, or you can use the * wildcard instead.

You cannot use a * or ? symbol as the first character of a search.

Search expression example?
Matches

example1

examples

example?

Does not match

example.com

example12

query-by-example

Search expression example??
Matches

example12

Does not match

example.com

example1

query-by-example

Example: Using wildcard * in search

The * wildcard means 0 or more arbitrary characters. It finds non-UTF-8 and multibyte characters as well.

Search expression example*
Matches

example

examples

example.com

Does not match

query-by-example

example*

Example: Using combined wildcards in search

Wildcard characters can be combined.

Search expression ex?mple*
Matches

example1

examples

example.com

exemple.com

example12

Does not match

exmples

query-by-example

Searching for special characters

To search for the special characters, for example, question mark (?), asterisk (*), backslash (\) or whitespace ( ) characters, you must prefix these characters with a backslash (\). Any character after a backslash is handled as character to be searched for. The following characters are special characters: + - & | ! ( ) { } [ ] ^ " ~ * ? : \ /

Example: Searching for special characters

To search for a special character, use a backslash (\).

Search expression example\?
Matches

example?

Does not match

examples

example1

To search for a string that includes a backslash characters, for example, a Windows path, use two backslashes (\\).

Search expression C\:\\Windows
Matches

C:\Windows

To search for a string that includes a slash character, for example, a UNIX path, you must escape the every slash with a backslash (\/).

Search expression \/var\/log\/messages
Matches

/var/log/messages

Search expression \(1\+1\)\:2
Matches

(1+1):2

Searching in commands and window titles

For terminal connections, use the command: prefix to search only in the commands (excluding screen content). For graphical connections, use the title: prefix to search only in the window titles (excluding screen content). To exclude search results that are commands or window titles, use the following format: keyword AND NOT title:[* TO *].

You can also combine these search queries with other expressions and wildcards, for example, title:properties AND gateway.

Example: Searching in commands and window titles
Search expression command:sudo su
Matches

sudo su as a terminal command

Does not match sudo su in general screen content
Search expression title:settings
Matches

settings appearing in the title of an active window

Does not match settings in general screen content

To find an expression in the screen content and exclude search results from the commands or window titles, see the following example.

Search expression properties AND NOT title:[* TO *]
Matches

properties appearing in the screen content, but not as a window title.

Does not match properties in window titles.

You can also combine these search filters with other expressions and wildcards.

Search expression title:properties AND gateway
Matches

A screen where properties appears in the window title, and gateway in the screen content (or as part of the window title).

Does not match

Screens where both properties and gateway appear, but properties is not in the window title.

Searching for fuzzy matches

Fuzzy search uses the tilde ~ symbol at the end of a single keyword to find hits that contain words with similar spelling to the keyword.

Example: Searching for fuzzy matches
Search expression roam~
Matches

roams

foam

Proximity search

Proximity search uses the tilde ~ symbol at the end of a phrase to find keywords from the phrase that are within the specified distance from each other.

Example: Proximity search
Search expression keyword1 keyword2 ~10
Matches (returns hits that contain keyword1 and keyword2 within 10 words from each other)
Adjusting the relevance of search terms

By default, every keyword or phrase of a search expression is treated as equal. Use the caret ^ symbol to make a keyword or expression more important than the others.

Example: Adjusting the relevance of search terms
Search expression keyword1^4 keyword2
Matches (returns hits that contain keyword1 and keyword2, but keyword1 is 4-times more relevant)
Search expression keyword1^5 keyword2
Matches (returns hits that contain keyword1 and keyword2, but keyword1 is 5-times more relevant)
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