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Active Roles On Demand Hosted - User Guide

Introduction Getting Started One Identity Starling Two-factor Authentication for Active Roles User or Service Account Management Group Management Computer Account Management Organizational Unit Management Management of Contacts Management of Exchange Recipients

Exporting and importing contacts

With the Active Roles console, you can export contacts to an XML file and then import them from that file to populate a container in a different domain. The export and import operations provide a way to relocate contacts between domains.

To export contacts, select them, right-click the selection, and select All Tasks | Export. In the Export Objects dialog box, specify the file where you want to save the data, and click Save.

To import contacts, right-click the container where you want to place the contacts, and then click Import. In the Import Directory Objects dialog box, select the file to which the contacts were exported, and click Open.

Deleting contacts

To delete contacts, select them, right-click the selection, and click Delete. Then, click Yes to confirm the deletion. If you select multiple contacts, clicking Delete displays the Delete Objects dialog box. To delete all the selected contacts, select the Apply to all items check box, and then click Yes.


  • Deleting a contact is an irreversible operation. A new contact with the same name as a deleted contact does not automatically assume the same membership of distribution and security groups that the deleted contact had.
  • When deleting a contact, you may encounter an error message stating that access is denied. A possible cause of this error is that the contact is protected from deletion. To delete a protected contact, you should first go to the Object tab in the Properties dialog box for that contact, and clear the Protect object from accidental deletion check box.



Management of Exchange Recipients

Creating an Exchange mailbox

When creating a user account, the Active Roles console provides the option to create a user mailbox for that user. User mailboxes are the most commonly used mailbox type, and it is typically the mailbox type that is assigned to users in an Exchange organization.

Additionally, the console provides a number of commands for creating special-purpose mailboxes in an Exchange organization where Exchange 2013 or later is deployed. On a container, such as an organizational unit, each of these commands creates a disabled user account along with a special-purpose mailbox associated with that account:

  • New | Room Mailbox  Creates a mailbox that is assigned to a meeting location, such as a conference room, auditorium, or training room. Room mailboxes can be included as resources in meeting requests, providing a simple and efficient way of organizing meetings for your users.
  • New | Equipment Mailbox  Creates a mailbox that is assigned to a non-location specific resource, such as a portable computer projector, microphone, or a company car. Equipment mailboxes can be included as resources in meeting requests, providing a simple and efficient way of utilizing resources for your users.
  • New | Linked Mailbox  Creates a mailbox that is assigned to an individual user in a separate, trusted forest. Linked mailboxes may be necessary for organizations that choose to deploy Exchange in a resource forest. The resource forest scenario allows an organization to centralize Exchange in a single forest, while allowing access to the Exchange organization with user accounts in one or more trusted forests.
  • New | Shared Mailbox  Creates a mailbox that is not primarily assigned to a single user and is generally configured to allow logon access for multiple users. The user account that is associated with a shared mailbox must be a disabled account. It is possible to specify a list of the mailbox users each of which will have full access to the shared mailbox.
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