Soft Token for Windows
To enable diagnostic logging for Soft Token for Windows on a 32-bit (x86) system
- On a 32-bit computer where Soft Token for Windows is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\PassGo Technologies\PassGo Desktop Token registry key:
Value type: REG_DWORD
Value name: Diagnostics
Value data: 1
To enable diagnostic logging for Soft Token for Windows on a 64-bit (x64) system
- On a 64-bit computer where Soft Token for Windows is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\Wow6432Node\PassGo Technologies\PassGo Desktop Token registry key:
Value type: REG_DWORD
Value name: Diagnostics
Value data: 1
The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\Defender Desktop Token.txt.
To disable diagnostic logging for Soft Token for Windows, delete the Diagnostics value from the PassGo Desktop Token registry key, or set the value data to 0.
Token Import
Diagnostic logging for the token import operations is turned on by default. The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\Token Import\Token Import.txt on the computer where Defender Administration Console is installed.
Token Programming
Diagnostic logging for the token programming operations is turned on by default. The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\Token Programming\Token Programming.txt.
VPN Integrator
To enable diagnostic logging for VPN Integrator
- On a computer where VPN Integrator is installed, go to the VPN Integrator installation directory.
Normally, the path to the VPN Integrator installation directory is %ProgramFiles%\One Identity\Defender\VPN Integrator.
- Add the following lines to the pgwc.ini text file held in the VPN Integrator installation directory, replacing <logpath> with the path to the folder that will hold the VPN Integrator log files:
trace level = 9
trace filename = <logpath>
For example, with "trace filename = C:\pgvc_trace", the log files are held in the folder C:\pgvc_trace.
To disable diagnostic logging for VPN Integrator, remove these lines from the pgwc.ini file:
trace level = 9
trace filename = <logpath>