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Identity Manager 8.1.5 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Setting up Microsoft Exchange synchronization Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Email users and email contacts Mail-enabled distribution groups Dynamic distribution groups Mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange

Deleting and restoring e-mail users

NOTE: As long as an account definition for an employee is valid, the employee retains the email user that was created by it. If the account definition assignment is removed, the email user created through this account definition, is deleted.

To delete an email user

  1. In the Manager, select the Active Directory | E-mail user category.

  2. Select the email user in the result list.

  3. Click to delete the e-mail user.

  4. Confirm the security prompt with Yes.

To restore an email user

  1. In the Manager, select the Active Directory | E-mail user category.

  2. Select the email user in the result list.

  3. Click in the result list.

When you delete an email user, the Do not display in address lists option is enabled and the email user is no longer shown in address books.

Configuring deferred deletion

By default, email users are finally deleted from the database after 30 days. During this period you have the option to reactivate the email users. A restore is not possible once deferred deletion has expired. In the Designer, you can set an alternative delay on the EX0MailUser table.

Creating email contacts

Enter email contacts for Active Directory contacts.

NOTE: It is recommended to use account definitions to set up email contacts for company employees.

  • In order to create email contacts through account definitions, employees must have a default email address and obtain their company IT data through assignment to a primary department, primary location or a primary cost center.
  • In this case, some of the master data described in the following is mapped through templates from employee master data.

To create an e-mail contact

  1. In the Manager, select the Active Directory | E-mail contacts category.

  2. Click in the result list.

  3. On the master data form, enter the master data for the contact.

  4. Save the changes.

To create an email contact for an Active Directory contact manually

  1. In the Manager, select the Active Directory | Contacts category.

  2. In the result list, select the contact then select the Change master data task.

  3. Select the Create mail contact task.

  4. Enter the following information:

    • Active Directory contact: the contact is already selected.

    • Exchange organization: the exchange organization is already selected. Check the setting.

    • Destination address type: Target address type of the email address.

    • Destination address: E-mail address to which the messages should be forwarded.

    • Alias: Unique alias for further identification of the e-mail contact.

  5. Save the changes.
Related topics

Editing master data for email contacts

To edit an email contact

  1. In the Manager, select the Active Directory | E-mail contacts category.
  2. Select the email contact in the result list and run the Change master data task.
  3. Edit the email contact's master data.
  4. Save the changes.
Related topics

Master data for email contacts

Table 36: General data of an email contact
Property Description
Employee Employee to use the email contact. An employee is already entered if the e-mail contact was generated by an account definition. If you create the email contact manually, you can select an employee in the menu.
Account definition

Account definition through which the email contact was created.

Use the account definition to automatically populate email contact master data and to specify a manage level for the email contact. One Identity Manager finds the IT operating data of the assigned employee and uses it to populate the corresponding fields in the email contact.

NOTE: The account definition cannot be changed once the email contact has been saved.

Manage level

 Manage level with which the email contact is created. Select a manage level from the menu. You can only specify the manage level can if you have also entered an account definition. All manage levels of the selected account definition are available in the menu.
Active Directory contact Active Directory contact for whom the email is created.
Exchange organization

Name of the organization.

Canonical name Canonical name of the email contact. The canonical name is generated automatically.
Destination address Email address for forwarding messages.
Destination address type

Target address type of the email address. You can also add other mail connectors (e.g. CCMail, MS) apart from the standard destination address type (SMTP, X400).

Alias Unique alias for further identification of the email contact.
Automatically update based on recipient policy Specifies whether changes to recipient's email addresses are automatically updated based on incoming settings.
Proxy addresses

Other email addresses for the email contact. You can also add other mail connectors (for example, CCMail, MS) in addition to the standard address type (SMTP, X400).

Use the following syntax to set up other proxy addresses:

Address type: new email address

Max. send size [KB] Maximum size for message in KB that an email contact can send. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.
Max. receiving size [KB]

Maximum size for message in KB that an email contact can receive. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.

Do not display in address list Specifies whether the email contact is visible in address books. Set this option if you want to prevent the email contact from being displayed in address books. This option applies to all address books.
Use MAPI-RTF Specifies whether the e-mail contact can receive messages in MAPI format. Available options are Never, Always, and Use default settings.
Sender authentication required Specifies whether authentication data is requested from senders. Set this option to prevent anonymous senders mailing the email contact.
Simple display Simple display name for systems that cannot interpret all the characters of normal display names.
Distinguished name Email contact's distinguished name.
Related topics
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