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Identity Manager 8.2 - Web Portal User Guide

General tips and getting started Requests
Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Responsibilities Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Managing requestable products in shops

You can decide which products can be requested from shops. Once products have been allocated to shelves in a shop (see Adding products to shelves) and labeled as requestable, they can be requested in the Web Portal by members of the shop.

Detailed information about this topic

Displaying requestable products

You can use shelves to display which products can be request from shops.

To display a shelf's requestable products

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, click the shop in the list whose requestable products you want to display.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf with the requestable products you want to display.

  5. In the Edit shelf pane, click the Products tab.

Adding products to shelves

You can add products to shelves. Once products have been allocated to the shelves of a shop, they can be requested in the Web Portal by members of the shop.

To add a product to a shelf

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop that you want request the system entitlement from later.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf to add the system entitlement to.

  5. In the Edit shelf pane, click the Products tab.

  6. On the Products tab, click Add products.

  7. In the Add Products dialog, select the type of product you want to add from the menu.

  8. Select the check box in front of the product that you want to add to the shelf.

  9. Click Apply.

Removing products from shelves

You can remove products from shelves, after which they can no longer be requested from them the shelves.

To remove a product from a shelf

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop from whose shelf you want to remove the system entitlement.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf to remove the product from.

  5. In the Edit shelf pane, click the Products tab.

  6. On the Products tab, select the check box in front of the product that you want to remove from the shelf.

  7. Click Remove.

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