Once you have started attestation for an attestation policy, you can monitor the attestation case in One Identity Manager. The task view contains different forms with which you can run the following tasks.
Once you have started attestation for an attestation policy, you can monitor the attestation case in One Identity Manager. The task view contains different forms with which you can run the following tasks.
The overview form supplies you with the most important information about an attestation case. Here you can see the time by which an attestation case will be processed, depending on the processing time. One Identity Manager does not stipulate which actions are carried out if processing times out. Define your own custom actions or evaluations to deal with this situation.
To obtain an overview of an attestation case
In the Manager, select the Attestation > Attestation runs > <attestation policy> > Attestation runs > <year> > <month> > <day> category.
Select the Pending attestations or the Completed attestations filter.
Select an attestation case from the result list.
Select Attestation case overview.
For pending attestation cases, see the current status of the approval process. The approval sequence is shown as soon as the DBQueue Processor has determined the attestors for the first approval step. In the approval workflow, you can view the approval sequence, the results of each approval step, and the attestors found. If the approval procedure could not find an attestor, the attestation case is canceled by the system.
To display the approval sequence of a pending attestation case
In the Manager, select the category
Attestation > Attestation runs > Attestation policies > <attestation policy> > Attestation runs > <year> > <month> > <day> > Pending attestations - OR -
Attestation > Attestation run > Policy collections> <policy collection> > Attestation runs > <year> > <month> > <day> > Pending attestations.
Select an attestation case from the result list.
Select the Approval sequence task.
Each approval level of an approval workflow is represented by a special control.
|
Color |
Meaning |
|---|---|
|
Blue |
This approval level is currently being processed. |
|
Green |
This approval level has been granted approval. |
|
Red |
This approval level has been denied approval. |
|
Yellow |
This approval level has been deferred due to a question. |
|
Gray |
This approval level has not (yet) been reached. |
The attestation history displays each step of an attestation case. Here you can follow all the approvals in the approval process in a chronological sequence. The attestation history is displayed for pending and closed attestations.
To display an attestation case in the attestation history
In the Manager, select the category
Attestation > Attestation runs > Attestation policies > <attestation policy> > Attestation runs > <year> > <month> > <day> - OR -
Attestation > Attestation run > Policy collections > <policy collection> > Attestation runs > <year> > <month> > <day>.
Select the Pending attestations or the Completed attestations filter.
Select an attestation case from the result list.
Select the Attestation history report.
These elements are colored. The color code reflects the status of the approval steps.
|
Color |
Meaning |
|---|---|
|
Yellow |
Attestation case set up. |
|
Green |
Attestor has approved. |
|
Red |
Attestor has denied. Attestation has been escalated. Approver has recalled the approval decision |
|
Gray |
Attestation has been canceled. Case has been assigned to an extra attestor. Additional attestor has withdrawn approval decision. Approval has been delegated. New attestor has withdrawn the delegation. |
|
Orange |
Attestor has a question. The query has been answered. Query was canceled due to change of approver. |
|
Blue |
Approver has rerouted approval. The approval step was reset automatically. |
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