In order to use the SPP features associated with Starling services, you must join SPP to Starling. It is the responsibility of the Appliance Administrator to join One Identity Safeguard for Privileged Passwords to Starling.

For additional information and documentation regarding the Starling Cloud platform and services, see the One Identity Documentation.

Prerequisites

See the Starling Release Notes for currently supported platforms.

In order to use the companion features from Starling services, first configure the following:

  • Register a Starling organization. For more information on Starling, see the One Identity Starling User Guide.

    IMPORTANT: Not all Starling services are available to organizations in both the United States and European Union data centers. Check the documentation for the Starling services to see if there are any data center restrictions.

  • If your company requires the use of a proxy to access the internet, you must configure the web proxy to be used. For more information on configuring a web proxy to be used by SPP for outbound web requests to integrated services, see Networking.
  • To use the Cloud Assistant feature, you must subscribe to the Starling Cloud Assistant feature and configure the channel(s) that will be used.
Join SPP with Starling

NOTE: You must be an Organization Admin for the Starling organization in order to join SPP with Starling.

  1. Go to Starling:
    • web client: Navigate to External Integration > Starling.
  2. Notice that this pane also includes the following links, which provide assistance with Starling:
    • Visit us online to learn more displays the Starling login page where you can create a new Starling account.
    • Trouble Joining displays the Starling support page with information on the requirements and process for joining with Starling.
  3. Click Join to Starling and follow the prompts to complete the process.

    The following additional information may be required:

    • If you do not have an existing session with Starling, you will be prompted to authenticate.
    • If your Starling account belongs to multiple organizations, you will be prompted to select which organization SPP will be joined with.

  4. After the join has successfully completed, you will be returned to the SPP client and the Starling pane will now show Joined to Starling. For information on the features that are now available, see After joining Starling. For information on unjoining from Starling, see Unjoin Starling.

    IMPORTANT: In order to use the Cloud Assistant feature, once you have joined with Starling you must enable the Register as a sender with Cloud Assistant toggle on the External Integration > Starling pane.