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Identity Manager 8.1.4 - Web Portal User Guide

Getting started Security keys (WebAuthn) Requests Attestation Compliance Responsibilities
My responsibilities
Employees System entitlements Business roles System roles Departments Cost centers Locations Application roles Resources Assignment resources Multi-request resources Multi-requestable/unsubscribable resources Software Devices Adding tags for service items
Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Object attestations history

In the Pending Attestations menu you can view previous attestations of an object.

NOTE: This function is also available in Auditing.

To view previous attestation cases for an object

  1. Open the Pending Attestations menu and select one the following actions:

    • Click an object type.

      This displays all the matching attestation policies for this object type.

    • Click View attestation policies.

      All existing attestation policies are displayed.

  2. Mark the desired case.

    This displays details of the selected case in the detailed content view.

  3. Select the History tab.

    This displays a list of the attestation cases that have already taken place for the selected object. You can get more information about each attestation case.

Making inquiries

Before you make an approval decision about a pending attestation, you can send a question to a user about it.

To make an inquiry

  1. Open the Pending Attestations menu and mark the attestation case in question.

  2. In the detailed content view, select the Submit inquiry action.

  3. Perform one of the following tasks:

    • In the Submit an inquiry about this attestation case dialog, select an employee from the list.

    • Use the extended search.

    • Use a filter and then mark the item you want in the result list.

  4. In the Submit an inquiry about this attestation case dialog, enter your question about the attestation case and click Save.

  5. A message stating that the inquiry has been sent is displayed in Pending Attestations.

Attestation history

You will find Attestation History in My Actions. Attestation cases that you have granted or denied are displayed here. If you are an auditor or manager, you may be able to view attestations performed by other employees. Some functions have already been described for the My Attestation Status and Pending Attestations menus. You can find all the functions available in this menu listed under "Detailed information about this topic".

To view attestation cases

  1. Open Attestation History.
  2. Select one of the following:
    1. approved
    2. not approved
    outstanding
  3. Perform one of the following tasks.
    1. Use the extended search.
    2. Use a filter and then mark the item you want in the result list.

      The detailed content view provides detailed information about the selected attestation case on the Information, Workflow, Attestation policy, and History tabs.

Detailed information about this topic

Attestation inquiries

NOTE: This function is only available if the module Identity Management Base Module or Attestation Module is installed.

You can query requests or attestation cases. Attestation inquiries are displayed in Attestation Inquiries. You can see more information about the inquiry in the detailed content view. If there are no inquiries, the page is empty.

To answer an approval inquiry

  1. Open Attestation Inquiries.
  2. Mark an inquiry in Attestation Inquiries.
  3. Click Respond to enter an answer.

    The answer is sent on saving. Confirmation verification is displayed.

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