You can link product descriptions in internet or intranet with the service item. For this, you enter the URL of a website in Website on the main data form.
To open the website in a standard browser
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > <service category> category.
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > Singles category.
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Select the service item in the result list.
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Select the Visit website task.