Before you make an approval decision about an attestation case, you can send a question to an identity about it.
NOTE:
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Delete the inquiry
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Revoke the status after answering the question
To make an inquiry
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In the menu bar, click Attestation > My Actions.
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On the My Actions page, click Pending Attestations.
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(Optional) On the Pending attestations page, perform one of the following actions:
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To display a specific object, click on the corresponding tile and then the object.
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To display attestation cases by attestation policies, click Switch to policy view and then the attestation policy.
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(Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.
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On the Pending Attestations, in the list, click the attestation case that you want to inquire about.
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In the details pane, click Actions > Send inquiry.
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In the Submit an inquiry about this attestation case dialog, click the identity to which you want send the inquiry.
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In the Submit an inquiry about this attestation case dialog box, enter your question in the Your question field.
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Click Save.