Operations Support Web Portal
The Operations Support Web Portal helps you to manage and use your web applications. For more information, see the An overview of the functions.
Identities that use the Operations Support Web Portal, must be assigned the Base roles | Operations support application role.
Members of this application role:
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Monitor handling of Job queue processes.
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Monitor handling of the DBQueue.
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Create passcodes to enable identities to log in to the Password Reset Portal.
An overview of the functions
This section gives you an overview of the different functions available in the Operations Support Web Portal.
With the Operations Support Web Portal, you can:
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Identify problems in your system ( view and handle failed processes)
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Manage processes
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View the synchronization status of target systems
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Check the status of services
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Gain an overview of web applications
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Manage the Job queue (start and stop)
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Manage the DBQueue (start and stop)
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View an object’s change history
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Create passcodes to enable identities to log in to the Password Reset Portal
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Manage passwords for identities
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View the database log
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Post-process outstanding objects
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View unresolved object references
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View current (and recommended) system values for analyzing and troubleshooting.
The user interface layout
The user interface of the Operations Support Web Portal is divided into several sections:
Top - header
The header shows the current user, the (Log out) button, and the (Info) button.
Top – menu bar
Using the menu bar, you can navigate within the Operations Support Web Portal to:
Work area
The work area changes depending on the menu you opened from the menu bar.
Structure of the Operations Support Web Portal
The user interface is composed of the following main sections.
Home
This overview is also divided up into sections, as follows:
Search
Use the search to:
Notifications
Use the Notifications section to:
Service issues
Use the Service issues pane to:
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Quickly recognize if and how many Processes failed or contained errors
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Quickly recognize if and how many Synchronization projects failed or contained errors
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Quickly recognize if and how many unresolved references objects there are
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Quickly recognize if other errors were found in the system (such as incorrect compilation)
Status reports
In the Status report pane, check the availability of server and make changes to the settings.
Process menu
Use the Processes menu to manage and monitor processes.
Synchronization menu
Use the System menu to perform the following actions:
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Manage manual provisioning processes.
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Show all objects with unresolved references.
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Post-process outstanding objects
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Display information about synchronizing your target systems with the database and view reports about synchronization runs.
Database menu
Use the Database menu to manage the DBQueue.
System menu
Use the System menu to perform the following actions:
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Obtain a quick overview of the state of your system.
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Display all information, warnings, and error messages of various components of One Identity Manager.
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Monitor your HTML applications.
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Obtain an overview of the changes made to objects in the system.