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Password Manager 5.11.3 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Upgrading Password Manager Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Password Policies Enable S2FA for Administrators and Enable S2FA for HelpDesk Users Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Appendix D: Feature imparities between the legacy and the new Self-Service Sites Glossary

Manage My Passwords

You can use this workflow to configure the Manage My Passwords task for the Self-Service site. By using this task, users can manage passwords for their accounts in AD LDS and in connected data sources (if integration with One Identity Quick Connect Sync Engine is configured), by using the Self-Service site. For more information on using One Identity Quick Connect Sync Engine, see Change Password in AD LDS and Connected Systems.

 IMPORTANT: To display password policies on the Self-Service site when users change passwords, add the required application director partitions on the Password Policies tab of the Administration site. For more information see Creating a Password Policy.

The default configuration of this workflow is the following:

  1. Authenticate with password.
  2. Change password in AD LDS.
  3. Restart workflow if error occurs.
  4. Email user if workflow succeeds.
  5. Email user if workflow fails.

Unlock My Account

You can use this workflow to configure the Unlock My Account task for the Self-Service site. Users use this task to unlock their accounts if they are locked out.

The default configuration of this workflow is the following:

  1. Authentication Methods
  2. Lock Q&A profile.
  3. Unlock account.
  4. Restart workflow if error occurs.
  5. Email user if workflow succeeds.
  6. Email user if workflow fails.

My Notifications

You can use this workflow to configure the My Notifications task for the Self-Service site. Users perform this task to select what email notifications they want to receive when specified events occur.

The default configuration of this workflow is the following:

  1. Authenticate with password.
  2. Subscribe to notifications.
  3. Restart workflow if error occurs.
  4. Email user if workflow succeeds.
  5. Email user if workflow fails.

I Have a Passcode

You can use this workflow to configure the I Have a Passcode task for the Self-Service site. Users perform this task when they have forgotten their passwords and, at the same time, are not registered with Password Manager or have forgotten their answers to secret questions. In this case, they must obtain a temporary passcode from the help desk before they can create or update Questions and Answers profiles and reset passwords.

The default configuration of this workflow is the following:

  1. Authenticate with passcode.
  2. Edit Q&A Profile.
  3. Restart workflow if error occurs.
  4. Email user if workflow succeeds.
  5. Email user if workflow fails.
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