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syslog-ng Store Box 6.10.0 - Installation Guide

Installing the SSB software

The following describes how to install a new SSB on a server.

To install a new SSB on a server

  1. Log in to your support portal account and download the latest syslog-ng Store Box installation ISO file. Note that you need to have partner access to download syslog-ng Store Box ISO files. If you are a partner but do not see the ISO files, you can request partner access within the support portal.

  2. Mount the ISO image, or burn it to a CD-ROM.

  3. Connect your computer to the IPMI interface of SSB. For details, see the following documents:

    For syslog-ng Store Box (SSB) Appliance 3000 and 3500, see the Latest IPMI firmware for Syslog-ng Store Box 3000/3500 and One Identity Safeguard for Privileged Sessions 3000/3500 appliances.

    For syslog-ng Store Box (SSB) T1 and syslog-ng Store Box (SSB) T4, see the IPMI User's Guide.

  4. Power on the server.

  5. Log in to the IPMI web interface, and boot the syslog-ng Store Box installation CD on the server using a virtual CD-ROM. For details, see the following documents:

    For syslog-ng Store Box (SSB) Appliance 3000 and 3500, see the Latest IPMI firmware for Syslog-ng Store Box 3000/3500 and One Identity Safeguard for Privileged Sessions 3000/3500 appliances.

    For syslog-ng Store Box (SSB) T1 and syslog-ng Store Box (SSB) T4, see the IPMI User's Guide.

  6. When the syslog-ng Store Box installer starts, select Installer, pressEnter, and wait until the server finishes the boot process.

  7. Select Install a new SSB and pressEnterto start the installation process. Depending on the size of the disks, the installation process takes from a few minutes to an hour to complete. The progress of the installation is indicated in the Installation Steps window.

  8. The installer displays the following question: Warning, all data on the hard drive(s) will be erased. Are you sure? Select Yes and pressEnter.

  9. The installer displays the MAC addresses of the network interfaces found in the SSB unit. Record these addresses.

  10. The installer displays the product name (the SSB configuration that was installed). If the product name displayed does not match the product you wanted to install, complete the following steps:

    1. Check that the hardware configuration of the appliance matches the specifications provided by One Identity.

    2. If the configuration matches the specifications but the installer displays a different product name, contact our Support Team.

  11. During the Finishing the Setup step, the installer performs RAID synchronization.

    • Select Yes to perform the RAID synchronization. RAID synchronization is a two-step process, the progress of the active step is indicated on the progress bar. Wait until both steps are completed. Note that this synchronization takes several hours (about 8 hours on average).

    • Select No to skip the RAID synchronization. Note that the system will automatically perform the synchronization after the first boot, but in this case the process will take several days.

  12. After the installation is finished, pressEnterto return to the main menu.

  13. Select Reboot and press Enter to restart the system. Wait until the system reboots.

  14. Connect your computer to the EXT interface of SSB. Create an alias IP address for your computer that falls into the 192.168.1.0/24 subnet (for example, 192.168.1.10). For details, see "The initial connection to SSB" in the Administration Guide.

  15. Open the http://192.168.1.1 URL in your web browser and verify that the Welcome Wizard of the syslog-ng Store Box is available.

    NOTE: For details on the supported web browsers and operating systems, see "Supported web browsers" in the Administration Guide.

    Figure 1: The Welcome Wizard

  16. Power off the system.

syslog-ng Store Box VMware Installation Guide

This tutorial describes the possibilities and limitations of installing syslog-ng Store Box (SSB) 6.10.0 as a virtual appliance under a VMware ESXi server.

Limitations of SSB under VMware

The following limitations apply to running version 6.10.0 of SSB under VMware:

  • SSB can be installed under the following VMware versions:

    • VMware ESXi 4.0 or later.

    • VMware ESX 4.0 or later.

  • SSB can only use fixed disk space assigned to the virtual host, it is not possible to use on-demand disk allocation scenarios. To increase the size of the virtual disk, see Increasing the virtual disk size of SSB under a virtual machine.

  • If High Availability (HA) operation mode is required in a virtual environment, use the HA function provided by the virtual environment.

  • Hardware-related alerts and status indicators of SSB may display inaccurate information, for example, display degraded RAID status.

  • Creating Quiesced snapshots is not supported. Disable this option when taking a snapshot of your SSB appliance, otherwise the boot firmware of the appliance becomes tainted.

Installing SSB under VMware ESXi/ESX

The following describes how to install a new SSB under VMware ESXi or ESX.

To install a new SSB under VMware ESXi or ESX

  1. Create the virtual machine for SSB using the following settings:

    • Guest operating system: Linux/Ubuntu 64-bit.

    • Allocate memory for the virtual machine. SSB requires a minimum of 1 GiB of memory, in addition to the memory limit of the indexed logspaces. The recommended size for the memory depends on the exact environment, but consider the following:

      • The base system requires 256 MiB.

      • The syslog-ng server running on SSB requires between 128 MiB and 1 GiB of memory, depending on the message load and on the configuration of SSB.

      • For every logspace, SSB requires additional memory to index the incoming messages. The amount of memory allocated for the indexer can be set individually for every logspace.

    • The hard disk controller must be LSI Logic Parallel.

    • Do not use RAID for the hard disk, use the data duplication features of your virtual environment instead. That way, a single hard disk is sufficient for the system. If you need to use the built-in RAID support of SSB for some reason, use two hard disks, and SSB will automatically use them in software RAID.

      		 Caution:

      Hazard of data loss When you install or reinstall SSB in a virtual environment, always create new hard disks. Using existing hard disks can cause unexpected behavior and operational problems.

    • Configure a fixed size disk with at least 8 GiB space.

      About 5 GB is required for the base system, the remaining disk space is used to store data. To increase the initial disk size, see Increasing the virtual disk size of SSB under a virtual machine.

    • SSB requires that you use either 1 network card or 4 network cards, all of them must be VMXNET3.

  2. After creating the virtual machine, edit the settings of the machine. Set the following options:

    1. Under Options > VMware Tools, enable the Shutdown, Suspend, Reset options, otherwise the SSB administrator will not be able to access these functions from the SSB web interface.

    2. Under Options > Boot options, enable the Force BIOS Setup option. This is required to be able to check the system time (and modify it if needed) before installing SSB.

  3. Log in to the support portal and download the latest syslog-ng Store Box installation ISO file. Note that you need to have purchased SSB as a virtual appliance or have partner access to download syslog-ng Store Box ISO files. If you are a partner but do not see the ISO files, you can request partner access within the support portal.

  4. Mount the ISO image and boot the virtual machine. Follow the on-screen instructions to install SSB.

    Once installation successfully completes, the virtual machine will restart automatically.

    In case installation fails, a message will be displayed instructing you to press Ctrl+Alt+Delete to reboot the virtual machine.

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