When performing a search in the Web Interface the following error is displayed "Error: Value cannot be null. Parameter name: Unable to fetch the Tenants' containers" (4368904)

When performing a search in the Web Interface the following error is displayed "Error: Value cannot be null. Parameter name: Unable to fetch the Tenants' containers"

The following error is displayed in the Active Roles Web Interface when performing a search in the top search field from the ARWebAdmin site.

An error occurred during the last operation.

Error: Value cannot be null. Parameter name: Unable to fetch the Tenants' containers.

This issue has been assigned Defect ID#: 328779. The search function in the top field requires specific Azure permission in order for a user account to perform a search from the Administration site.

WORKAROUND:

Create a new Access Template and assign the following permission to resolve this error.
Expand Configuration | Access Templates right-click on any container to create the Access Template if you are not using a custom container.

Step 1: Creating the Access Template
1) Right-click the container and select New | Access Template
2) Give a name to identify the template example: Azure Search Admin site
3) Select the Next> button
4) Select the Add... button
5) Select the radial button for Only the following classes:
6) Select the check box for EDS-Azure-tenantcontainer, and select Next> button

 

7) Select the radial button for Object access
8) Select the check box for List Contents, and Select the Finish button Select the Next> button

 

9) Select the Finish button


Step 2: Linking the Access Template that we just created called Azure Search Admin site

1) Right-click the Access Template and select Links from the menu
2) Select the Add... button

 

3) On the Delegation of Control Wizard select the Next button
 

 

4) Select Add... button and in the Select Objects window select the Browse... button
5) In the Browse for Container window select Azure and select the OK button
6) Select only Azure in the top window and then select the Add button to add it to the bottom window and select OK
 

 

7) Select the Next> button
8) Select the Add... button, and then select the Browse... button
9) In the Browse for Container window select Active Directory, and select the OK button
10) Select the Authenticated Users group and select the Add button to add it to the bottom window and 11) Select OK
 

 

12) Select the Next> button
13) Select the Next> button
14) Select the Finish button
15) Select OK on the Links window, and it should display similar to the below image
 

16) Test the search function in the Active Roles Web Interface to confirm the issue is gone


STATUS:

The following Defect ID#: 328779, has been submitted to be fixed in a future release of Active Roles.

328779