Depending on the configuration, this is by design.
By default, approvers can make approval decisions about requests in which they are themselves requester (UID_PersonInserted) or recipient (UID_PersonOrdered). To prevent this, you can specify the desired behavior in the following configuration parameter and in the approval step.
- QER | ITShop | PersonOrderedNoDecide configuration parameter
- QER | ITShop | PersonInsertedNoDecide configuration parameter
- Approval by affected identity option in the approval step.
If the requester or approver is not allowed to make approval decisions, their main identity and all subidentities are removed from the group of approvers.
ExampleA department manager places a request for an employee. Both of them are found to be approvers by the approval procedure. To prevent the department manager from approving the request, set the
QER | ITShop | PersonInsertedNoDecide parameter. To prevent the employee from approving the request, set the
QER | ITShop | PersonOrderedNoDecide parameter.