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Titolo
Operation Support Portal Login Error: "An error occurred while processing the request" -
Descrizione
In a One Identity Manager version 8.1.2 environment the API server was installed and the HTML applications (API Server UI and Operations Support Portal) were compiled successfully. Afterwards, access to the Operations Support Portal is fully functional. After 15 to 30 minutes, logging in is no longer possible.
When loading the login page the following error message appears:
From the API server log:
"ERROR ( WebLog ) : System.Exception: An error occurred while processing the request: https://domain.com/ApiServer/imx/sessions/opsupport ---> VI.Base.ViException: Error during execution of statement: select a.Ident_DialogAuthentifier, a.AssemblyName, a.Class, a.InitialData, a.Caption, db.IsMainDatabasefrom DialogAuthentifier a with (nolock)left outer join DialogProductHasAuthentifier pha with (nolock) on a.UID_DialogAuthentifier = pha.UID_DialogAuthentifierleft outer join QBMProduct p with (nolock) on pha.UID_DialogProduct = p.UID_DialogProductleft outer join DialogDatabase db with (nolock)on db.UID_DialogAuthentifier = a.UID_DialogAuthentifierand db.IsMainDatabase = 1where (a.IsEnabled = 1) and (a.ShowInInterface = 1) and (pha.IsInActive = 0) and (p.Ident_Product = N'OperationsSupportWebPortal')order by a.SortOrder ---> VI.DB.DatabaseException: Database error 0: The CancellationTokenSource has been disposed. ---> System.ObjectDisposedException: The CancellationTokenSource has been disposed." -
Causa
This is a product defect (#32914). -
Risoluzione
WORKAROUND
None
STATUS
Development has acknowledged defect #32914 and plans a fix for a future release of the product. If you require this immediately corrected, please contact Support for a hotfix referencing the defect ID 32914. -
Richiesta di modifica
32914