What happens with the Password Manager Credential Checker if access to the Vericlouds database is limited or if the subscription expires? (4286976)

This article helps clarify the what happens if access to the Vericlouds database is limited or if the subscription expires, when the Password Manager Credential Checker feature is configured.

The password reset will fail if access to the Vericlouds database is limited or if the subscription has expired, when the Password Manager Credential Checker feature is configured. The following error is displayed to the end user:

“System error occurred. Contact your administrator.

Not able to connect to the credential checker server. Please contact your administrator.”