Password resets or changes are not replicated from one instance to another (4216316)

Password resets or changes are not replicated from one instance to another

There is a single Self-Service site but serviced by multiple Password Manager instances that are managed by a load balancer. When a user performs a password reset or change from the Self-Service site, the new password may not be accepted by the Self-Service site if the user attempts to access it again within a short while. Also, Active Directory may not accept the new password.

The different Password Manager instances are using different Domain Controllers and the different DCs have not replicated the changes.

Configure each Password Manager instance to use the same Domain Controller, preferably the DC that holds the PDC Emulator FSMO role:

1. Open the Admin site on each Password Manager instance.
2. Select general settings tab.
3. Domain connections tab.
4. Click Edit under the appropriate domain for the user scope.
5. Select Advanced settings tab.
6. click Add.
7. Select the PDC Emulator from the list of Domain Controllers.
8. move the DC to the top of the list.
9. and click Save.