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Titolo
Password Manager Self-Service Site throws the error "The password is incorrect. Please try again." for a known, good password when registering a User -
Descrizione
When registering a User in the Password Manager Self-Service site, the following error message is encountered when the User enters their known, good Active Directory password:
The password is incorrect. Please try again.
The User is able to log in using their password on their workstation with no issues.
When attempting to launch any application using this User's credential on the Password Manager host, the following error message is encountered:
Account restrictions are preventing this user from signing in. For example: blank passwords aren't allowed, sign-in times are limited, or a policy restriction has been enforced.
This error message is encountered even if the User account is added to the Local Administrators Group on the Password Manager host. -
Causa
The User's Active Director yLogon Hours or Log On To settings in Active Directory are restricting access to the Password Manager host. -
Risoluzione
Password Manager impersonates the User in order to test their Active Directory username and password. Because of this, it is required that the user must be able to log onto the Password Manager host.
The User's Logon Hours or Log On To settings in Active Directory must be changed to allow access to the machine hosting Password Manager.
