Starting with Password Manager 5.15, a new license is required before proceeding with the installation (clean or upgrade).
Please review the steps in the resolution section below to upgrade your license.
You may use the self-service option in the One Identity support portal to upgrade your license using the steps here.
If you require assistance with your license upgrade, please submit a request using the licensing assistance form here.
Once you have received the new License, you can apply it as follows:
NOTE: The same prompt is presented with either a clean installation or during an upgrade.
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