Unable to use a pre-configured blank database when configuring Quick Connect or the Active Roles Synchronization Service (4334340)

During the installation or upgrade of Quest One Quick Connect or the Active Roles Synchronization Service, the option is to create a new SQL database or use and existing database which is already configured.

In a restricted environment where the service account does not have the necessary permissions to create a database, there is no option to use a pre-created blank database.

WORKAROUND:

None.

The service account for Quick Connect or the Active Roles Synchronization Service must be granted the dbcreator role on the target SQL Server host so that it may create its own configuration and/or sync history databases.

This role can be revoked after the product is configured.

STATUS:

Enhancement request (TF00283044) has been submitted to Development for consideration in a future release of the product.