To support the One Identity Manager and ServiceNow integration solution, the following ServiceNow connection parameters must be assigned in the Designer.
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InstanceURL
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InstanceUser
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InstanceUserPassword
To configure the ServiceNow connection parameters
- In One Identity Manager Designer, navigate to Base Data | General| Configuration parameters.
- In the Configuration parameters pane, expand SCN.
The ServiceNow configuration parameters are displayed.
- To assign the parameters to the Designer:
- Click InstanceURL, and in the Configuration parameters dialog, in the Value field enter the instance url for ServiceNow.
- Click InstanceUser, and in the Configuration parameters dialog, in the Value field enter the instance user for ServiceNow.
- Click InstanceUserPassword, and in the Configuration parameters dialog, in the Value field enter the instance user password for ServiceNow.
- On the toolbar, click Commit to database. Follow the on-screen instructions displayed to save the changes to the database.
- On the menu bar, click Database | Compile database. Follow the on-screen instructions displayed in the Designer - Database Compiler wizard to compile the database.
The ServiceNow connection configuration parameters are now assigned in the Designer.