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Identity Manager 9.0 LTS - Target System Base Module Administration Guide

Basic mechanisms for employee and user account administration The Unified Namespace

Account definitions and manage levels

An account definition specifies which rules are used to form the IT operating data and which default values will be used if no IT operating data can be found through the employee's primary roles.

Account definitions can be created for each target system of the appointed target system type, for example, the different domains of an Active Directory environment or the individual clients of an SAP R/3 system. An account definition is always valid for a target system. You can, however, define several account definitions for one target system. Which account definition will be used is decided when creating an employee's user account. To ensure that a Microsoft Exchange mailbox, for example, is not created until an Active Directory user account exists, you can define dependencies between account definitions.

The manage levels that may be used are specified in the account definition. You can create more than one manage level. The manage level determines the scope of the properties that an employee's user account can inherit. This allows an employee to have several user accounts in one target system, for example:

  • Default user account that inherits all properties from the employee.

  • Administrative user account that is associated to an employee but should not inherit the properties from the employee.

One Identity Manager supplies a default configuration for manage levels:

  • Unmanaged: User accounts with the Unmanaged manage level are linked to the employee but they do no inherit any further properties. When a new user account is added with this manage level and an employee is assigned, some of the employee's properties are transferred initially. If the employee properties are changed at a later date, the changes are not passed onto the user account.

  • Full managed: User accounts with the Full managed manage level inherit defined properties of the assigned employee. When a new user account is created with this manage level and an employee is assigned, the employee's properties are transferred in an initial state. If the employee properties are changed at a later date, the changes are passed onto the user account.

NOTE: The Full managed and Unmanaged manage levels are analyzed in templates. You can customize the supplied templates in the Designer.

You can define other manage levels depending on your requirements. You need to amend the templates to include manage level approaches.

A default manage level is defined for every account definition. This manage level is used to determined the valid IT operating data when a user account is created automatically. In the One Identity Manager default installation, the processes are checked at the start to see if the employee already has a user account in the target system that has an account definition. If no user account exists, a new user account is created with the account definition’s default manage level.

NOTE: If a user account already exists and is disabled, then it is re-enabled. You have to alter the user account manage level afterward in this case.

The effects on account definition inheritance of temporary disabling, permanent disabling, deletion, and security risk to employees is specified for each account definition.

  • As long as an account definition applies to an employee, this employee keeps its linked user accounts. You may want employees that are disabled or marked for deletion to inherit account definitions to ensure that all necessary permissions are made immediately available when the employee is reactivated at a later time.

  • If the account definition assignment no longer applies or is removed from the employee, the user account created through this account definition, is deleted.

In addition, you can specify the effect of temporarily or permanently disabling, deleting, or the security risk of an employee on its user accounts and group memberships for each manage level.

  • Employee user accounts can be locked when they are disabled, deleted, or rated as a security risk so that permissions are immediately withdrawn. If the employee is reinstated at a later date, the user accounts are also reactivated.

  • You can also define group membership inheritance. Inheritance can be discontinued if desired when, for example, the employee’s user accounts are disabled and therefore cannot be members in groups. During this time, no inheritance processes should be calculated for this employee. Existing group memberships are deleted.

Assigning account definitions to employees

Account definitions are assigned to company employees.

Indirect assignment is the default method for assigning account definitions to employees. Account definitions are assigned to departments, cost centers, locations, or roles. The employees are categorized into these departments, cost centers, locations, or roles depending on their function in the company and thus obtain their account definitions. To react quickly to special requests, you can assign individual account definitions directly to employees.

You can automatically assign special account definitions to all company employees. It is possible to assign account definitions to the IT Shop as requestable products. Department managers can then request user accounts from the Web Portal for their staff. It is also possible to add account definitions to system roles. These system roles can be assigned to employees through hierarchical roles or added directly to the IT Shop as products.

Determining valid IT operating data for the target systems

To create user accounts with the Full managed manage level, the required IT operating data must be determined. The operating data required to automatically supply an employee with IT resources is shown in the business roles, departments, locations, or cost centers. An employee is assigned a primary business role, primary location, primary department, or primary cost center. The necessary IT operating data is ascertained from these assignments and used in creating the user accounts. Default values are used if valid IT operating data cannot be found over the primary roles.

The process sequence for automatically assigning IT operating data to the employee’s user account within the One Identity Manager should be made clearer with the help of the following diagram.

Figure 2: Mapping IT operating data to a user account

You can also specify IT operating data directly for a specific account definition.

Example:

Normally, each employee in department A obtains a default user account in the domain A. In addition, certain employees in department A obtain administrative user accounts in the domain A.

Create an account definition A for the default user account of the domain A and an account definition B for the administrative user account of domain A. In the IT operating data mapping rule for the account definitions A and B, specify the Department property in order to determine the valid IT operating data.

Specify the effective IT operating data of department A for the domain A. This IT operating data is used for standard user accounts. In addition, for department A, specify the effective IT operating data of account definition B. This IT operating data is used for administrative user accounts.

IT operating data for the One Identity Manager default configuration

The IT operating data necessary in the One Identity Manager default configuration for automatically creating or changing employee user accounts and mailboxes in the target system is itemized in the following table.

NOTE: IT operating data is dependent on the target system and is contained in One Identity Manager modules. The data is not available until the modules are installed.
Table 1: Target system dependent IT operating data
Target system type IT operating data
Active Directory

Container

Home server

Profile server

Terminal home server

Terminal profile server

Groups can be inherited

Identity

Privileged user account

Microsoft Exchange

Mailbox database

LDAP

Container

Groups can be inherited

Identity

Privileged user account

Domino

Server

Certificate

Template for mail file

Identity

SharePoint

Authentication mode

Groups can be inherited

Roles can be inherited

Identity

Privileged user account

SharePoint Online

Groups can be inherited

Roles can be inherited

Privileged user account.

Authentication mode

Custom target systems

Container (per target system)

Groups can be inherited

Identity

Privileged user account

Azure Active Directory

Groups can be inherited

Administrator roles can be inherited

Subscriptions can be inherited

Disabled service plans can be inherited

Identity

Privileged user account

Change password at next login

Cloud target system

Container (per target system)

Groups can be inherited

Identity

Privileged user account

Unix-based target system

Login shell

Groups can be inherited

Identity

Privileged user account

Oracle E-Business Suite

Identity

Groups can be inherited

Privileged user account.

SAP R/3

Identity

Groups can be inherited

Roles can be inherited

Profiles can be inherited

Structural profiles can be inherited

Privileged user account.

Exchange Online

Groups can be inherited

Privileged Account Management

Authentication provider

Groups can be inherited

Identity

Privileged user account

Google Workspace

Organization

Groups can be inherited

Products and SKUs can be inherited

Admin roles assignments can be inherited

Identity

Privileged user account.

Change password at next login

OneLogin

Roles can be inherited

Identity

Privileged user account.

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