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Identity Manager 9.1 - Target System Synchronization Reference Guide

Target system synchronization with the Synchronization Editor Working with the Synchronization Editor Basics of target system synchronization Setting up synchronization
Starting the Synchronization Editor Creating a synchronization project Configuring synchronization
Setting up mappings Setting up synchronization workflows Connecting systems Editing the scope Using variables and variable sets Setting up start up configurations Setting up base objects
Overview of schema classes Customizing the synchronization configuration Checking the consistency of the synchronization configuration Activating the synchronization project Defining start up sequences
Running synchronization Synchronization analysis Setting up synchronization with default connectors Updating existing synchronization projects Script library for synchronization projects Additional information for experts Troubleshooting errors when connecting target systems Configuration parameters for target system synchronization Configuration file examples

Troubleshooting

One Identity Manager offers different options for logging errors. These logs help you to analyze synchronizationClosed errors. These include:

For more information and help on troubleshooting in One Identity Manager and configuring log files, see the One Identity Manager Process Monitoring and Troubleshooting Guide.

Error log

In expert mode, you can show the error log. In the error log, you can view all the errors that have occurred since the program started up. The error log is reinitialized when the Synchronization EditorClosed restarts.

To display items from error log

  • Enable expert mode.

    By default, the error log is displayed in the lower section of the Synchronization Editor.

For more information about functions in the error log, see the One Identity Manager Process Monitoring and Troubleshooting Guide.

Ignoring data error in synchronization

By default, objects with incorrect data are not synchronizedClosed. For example, a user account is not loaded in the One Identity Manager database if, in the user account table, the formatting script of a column contains an email address detects invalid data. These objects can be synchronized once the data has been corrected. In certain situations, however, it might be necessary to synchronize objects like these and ignore the data properties that have errors. This synchronization behavior can be configured in One Identity Manager.

To ignoring data errors during synchronization in One Identity Manager

  1. In the Synchronization EditorClosed, open the synchronization projectClosed.

  2. Select the Configuration > One Identity Manager connection category.

  3. In the General view, click Edit connection.

    This starts the system connection wizard.

  4. On the Additional options page, enable Try to ignore data errors.

    This option is only effective if Continue on error is set in the synchronization workflowClosed.

    Default columns, such as primary keys, UIDClosed columns, or mandatory input columns cannot be ignored.

  5. Save the changes.

IMPORTANT: If this option is set, One Identity Manager tries to ignore commit errors that could be related to data errors in a single column. This causes the data changed in the affected column to be discarded and the object is subsequently saved again. This effects performance and leads to loss of data.

Only set this option in the exceptional circumstance of not being able to correct the data before synchronization.

Troubleshooting errors when connecting target systems

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