Authenticate with RADIUS Two-Factor Authentication
Use this activity to configure Password Manager to use a RADIUS server for two-factor authentication.
It uses one-time passwords (OTP) generated by hardware or software tokens for authentication.
You can use RADIUS Two-Factor Authentication to authenticate users before allowing them to reset or change their passwords, to unlock accounts, or manage Questions and Answers profiles.
Before using RADIUS Two-Factor Authentication for authentication, users have to configure it in General Settings tab on the home page of the Administration site. For more information, see RADIUS Two-Factor Authentication
Authenticate via Phone
Use this activity to include phone-based authentication in a self-service workflow. If your license includes phone-based authentication service, you will be able to configure and use this activity.
If your Password Manager license does not include phone-based authentication service and you want to use this service, please contact One Identity Software Support to obtain the necessary license at https://support.oneidentity.com/.
Before enabling phone-based authentication, make sure that users’ phone numbers stored in Active Directory are in a correct format. The phone number must meet the following requirements:
- The number starts with either 00 or + followed by a country code and subscriber’s number. For example, +1 555-789-1314 or 00 1 5554567890.
- The number can have extensions. For example, the number +1 555 123-45-67 ext 890.
- Digits within the number can be separated by a space, hyphen, comma, period, plus, or minus signs, slash (/), backward slash (\), asterisk (*), hash (#), and a tab character.
- The number can contain the following brackets: parentheses (), curly braces {}, square brackets [], and angle brackets <>. Only one set of brackets is allowed within the number. The opening bracket must be in the first half of the number. For example, the number +15551234(567) will be considered invalid.
The USA numbers may not start with 00 or + sign, if they comply with all other requirements and contain 11 digits. For example, the number 1-555-123-3245 will be considered valid.
This activity has the following settings:
- Authentication method. You can specify whether you want users to receive a call or an SMS with a one-time PIN code by selecting the corresponding option. You can also allow users to choose the authentication method on the Self-Service site by selecting the Allow users to choose between an automated voice call and SMS option.
- Authentication method. You can specify whether you want users to receive a call or an SMS with a one-time PIN code by selecting the corresponding option. You can also allow users to choose the authentication method on the Self-Service site by selecting the Allow users to choose between an automated voice call and SMS option.
- SMS template. Enter the text message that will contain a one-time PIN code and will be sent to users during phone authentication.
- telephoneNumber, homePhone, mobile and other attributes. Select one or several attributes of a user account from which telephone numbers will be used during phone-based authentication. You can also specify other attributes.
You can test the configured settings by clicking the Test settings button and entering the phone number to which a one-time PIN code will be sent.
Authenticate with Passcode
Use this activity to allow users to use a passcode for creating or updating their Questions and Answers profile. The users need to register an email address using Register or Manage My Profile workflow to receive the generated passcode, in case they forget their password and are not registered with Password Manager or have forgotten their answers to secret questions.
The Administrator must create a workflow to generate passcode for the users. When the user clicks the Get Passcode option on the Self-Service site, an auto-generated passcode is sent to their registered email address.
You do not need to configure any settings for this activity.
Use this authentication activity in the I Have a Passcode workflow only.
Action Activities
This section describes activities that provide core actions of the self-service workflows, such as Reset password in Active Directory, Unlock account, and so on.
