This page allows you to access backups from quarantined appliances, so long as the appliance is not rebooted.

Accessing backup from quarantined appliance

  1. Connect to the recovery Kiosk, either physically via serial cable or via the IPMI network interface.

  2. From the Recovery Kiosk, select the Backups option.
  3. Press the Enter key (or right arrow).
  4. At Name or Email, enter your identification and press the Tab key (or down arrow).
  5. Select Submit.

  6. At View Challenge, press the Enter key.

    SPP produces a challenge.

  7. Copy and paste the challenge into a text document and send it to One Identity Support.

    • A challenge response is only good for 48 hours.

  8. When you get the response from One Identity Support, select Enter Response and copy and paste the response into the kiosk screen.

  9. Select Authorize Backups. The response is only valid for 24 hours from when it was generated by One Identity.

  10. The Backups page will display any previously generated backups. You will only have 24 hours after the successful authorization to access the backups. The following options are available:
    • Select a backup to copy to a CIFS share:
      1. Select the backup and press the Enter key.
      2. Enter the UNC path and login credentials.
      3. Select Submit.
      4. Once the backup has been copied, select Close.
    • Delete Authorization: Select this option to delete the authorization granted by the challenge response process. Once deleted, you will be unable to access the backups page until a new challenge response has been successfully completed.